Account Executive

Description

The role of Account Executive at ChatterBlast Media is a mid-level position within the company’s account team. This role is designed to provide account support to the account management team while also managing their own clients & projects. The candidate must be located in the Philadelphia region as this role is hybrid and will require time onsite either in-office or supporting client events.

All positions at ChatterBlast are designed for employees to have a great work-life balance including the ability for remote working, in-office working, or a variety of the two. Our hybrid work environment also allows for flexible work schedules to ensure staff can optimize both their personal and professional time.

This role is 50% internal and 50% client facing, and requires a creative, enthusiastic and detail-oriented approach. You are proactive and happy to work collaboratively, and both an over-communicator and quick problem-solver.

Responsibilities

Support account managers and deliver on client expectations and needs on a consistent basis

Track and maintain select campaigns between a handful of clients, at different stages

Assist managers in tracking internal and external progress to complete project deliverables

Assist managers in the full project life cycle including: account kick-off, work orders, creative briefs, implementation and reporting

• Traffic work between account, strategy, ads and creative teams
• Complete projects to a specific schedule and within an agreed budget

Interpret client goals and work with creative, ads and reporting teams to concept and implement creative strategies

Manage monitoring and engagement tools to respond and track online conversation and campaign success

Manage online interaction within social, blog and forum communities through third-party tools (HeyOrca, Sprout Social, etc.)

Build and maintain relationships with clients to ensure overall client satisfaction

Promote the expansion of business with existing clients with innovative ideas and timely input on upcoming and existing client projects

Be available on-site in the Philadelphia area for both office hours and client events/meetings off-site

PERKS

Competitive Salary

Health Benefits - Medical, Dental, & Eye

• Access to our office in the heart of Center City, Philadelphia
• Robust paid-time off & Paid Holidays
• 401k Plan

Requirements

3 years of digital media experience, ideally in an agency, marketing or consulting environment.

Strong knowledge and interest in social media, displays a full understanding of each network, and maintains a curiosity for what’s next.

Proficient with analytic, monitoring and scheduling systems

Experience with time management, tracking and internal management tools (Google Workspace, Trello, Slack)

• Proactive communicator and problem solver.
• Strong creative background including: writing, concepting and storytelling.
• Strong public speaking skills and ability to run presentations and client meetings.
• Self-starter who works well independently and collaboratively.
• Ability to work in a fast-paced environment.

Undergraduate degree in advertising, communications, marketing, media studies, business and/or related fields.