Key Account Manager, Mining

• The Mining Key Account Manager will maintain and enhance the business
• partnership between Toromont Cat and our major mining customers by providing
• complete customer service solutions to local mining operations, to help reduce
• total cost.

• *This role can be done from multiple locations.

Pay type: Full time, Permanent

Compensation:  Commissioned

• The listed target compensation includes commissions and other variable pay
• components and reflects expected annual earnings. It represents just one part of
• our total rewards package, and additional performance‑based bonuses or other
• elements may also apply.

As a Key Account Manager, YOU will experience

• Working within one of the safest organizations in the industry where your

safety and well-being are our most important priority

• Working for the best in class equipment dealer and with the premium

Caterpillar brand

• Opportunities to continuously Learn, Grow and Develop with our Toromont team

through our internal Training teams that are geared for your success

• Competitive total rewards including: wages, benefits, and premiums (as

eligible)

• An opportunity for flexible work schedules and opportunities across multiple

locations across Eastern Canada

• In a typical day, YOU will:
• Participate in safe and healthy work behaviours and practices at all times in

support of Toromont’s Health and Safety Policy/Programs objectives and

initiatives

• Manage the assigned territory with new and existing accounts to ensure

Company goals and values are met

• Develop and maintain customer relationships through regular on site visits
• Manage relationships with the Service and Maintenance Managers to ensure

annual parts and service budgets are aligned with customer's projected needs

• Create and monitor sales objectives in collaboration with the team and Branch

Manager

• Assist our Regional Branch with day to day site specific requests including

asset management for services, CSA contracts, parts planning and Toromont

Cat's line of solutions

• Prospect for new mining customers and provide quotes, warranty details and

other product information

• Coordinate quarterly mine site partnership meetings with branch, mine and

procurement representation accordingly

• Partner with engineering firms on related expansion projects
• Assist Mining Fleet Analysts with cost reduction projects and ensure the

Product Support Team has the necessary resources to execute on the expected

deliverables

• Develop strong relationships with supplier/manufacturer sales representatives

to continually promote our product lines

• Ensure that Caterpillar and Toromont Cat partnership agreements are executed

in good faith by all organizations

• Must-haves for this role:
• Post-Secondary Education  (mining, mechanical, geological engineering

preferred) and 3+ year experience in the mining/mineral industry

• Solid knowledge of underground, surface mining equipment and operations

processes (related WHMIS and Common Core training)

• Technical industry knowledge related to mining process or heavy mobile

equipment

• Safety conscious, customer-centric, flexible, diplomatic and collaborative

with excellent presentation skills

• Influential leader with strong negotiation, superior interpersonal and

communication skills

• Proven ability to develop and nurture trusted and long term partnerships

internally, externally and at all levels (mine operations to executive level)

• Analytical with enhanced listening and problem solving skills, current on

market conditions and business drivers

• Deliver results in a fast-paced, demanding and deadline driven environment
• Motivate others to adapt to changing priorities and environments
• Solid business and financial acumen with a sense of urgency and attention to

detail

• Computer literate with proficiency in Microsoft Applications and other

customer programs

• Bilingual (English & French) preferred
• Willing and able to travel extensively throughout Canada and a valid Driver’s

Licence and clean Driver's Abstract

About Toromont Cat

• With over 4,000 employees and 56 locations from Manitoba to Newfoundland,
• Toromont Cat has a proven track record, industry knowledge, dealership
• infrastructure, and service mindset to ensure our Construction, Mining, and
• Power Generation customers succeed. At Toromont Cat, work is built around
• people's strengths, our products, technology and an outstanding customer
• experience and through our strong partnership with Caterpillar ™, Toromont Cat
• takes care of our employees who take care of our customers! When you join our
• team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

• Please note that our hiring processes involve the use of artificial intelligence
• (AI) tools to assist with screening, assessing, or selecting candidates; all
• final decisions are reviewed by our Talent Acquisition team to ensure fairness
• and compliance with applicable laws.