Strategic Account Manager, Strategic Accounts

A Strategic Account Manager is responsible for managing and growing

relationships with AWS high-value strategic customer. Key aspects of the role

include

• Relationship Management: Building deep, multi-threaded executive relationships,

serving as the primary point of accountability for the overall account.

• Strategic Account Planning: creating and executing long-term account strategy

• that span quarters (not weeks), aligning cross-functional resources e.g. sales,
• customer success, product, and executive leadership.

• Revenue Expansion: owning revenue growth and identifying growth opportunities

proactively, often before the customer realizes the need.

Key job responsibilities

• Serve as the primary point of contact and trusted advisor for a strategic
• account and owning the overall account strategy, relationship health, and

long-term growth trajectory

• Develop and execute multi-year strategic account plans that align AWS services
• and solutions with customer business objectives, driving adoption across
• compute, storage, database, analytics, AI/ML, and generative AI workloads

Build and maintain deep, multi-threaded executive relationships across all

levels of the customer organization

• Drive revenue growth by identifying expansion opportunities, accelerating new
• workload migrations, and positioning AWS as the preferred cloud platform across

the customer's global operations

• Collaborate cross-functionally with AWS specialist teams, solutions architects,
• partner managers, professional services, and executive leadership to deliver

tailored solutions that address complex customer needs

• Lead strategic negotiations for large-scale enterprise agreements, including
• Enterprise Discount Programs (EDPs), Private Pricing Agreements (PPAs), and

Marketplace procurement strategies

• Act as the customer's advocate within Amazon, influencing product roadmaps and
• service improvements by capturing and communicating customer feedback, feature

requests, and competitive insights

• Monitor account health metrics, pipeline development, and revenue attainment
• against targets, proactively identifying and mitigating risks to retention and

growth

• Basic Qualifications: - Bachelor's degree in business administration, finance,
• economics, computer science, data science, engineering, or other related field,
• or Bachelor's degree in computer science, engineering, analytics, mathematics,

statistics, IT or equivalent

• 10+ years of sales or sales management in infrastructure or cloud technology

experience

• Experience in managing global stakeholders
• Experience leading and interacting with cross-functional teams
• 5+ years of business development, or account management with a proven ability

• to deliver results experience Preferred Qualifications: - Experience working
• with customers on substantial, strategic, and complex software or cloud
• services/infrastructure deals from opportunity through closure

• Knowledge of AWS services including compute, storage, networking, security,

databases, machine learning, and serverless technologies

• Experience designing and executing joint marketing plans with strategic

alliance partners with global footprint

• Experience in building and developing a high performance team

• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.

• Los Angeles County applicants: Job duties for this position include: work safely
• and cooperatively with other employees, supervisors, and staff; adhere to
• standards of excellence despite stressful conditions; communicate effectively
• and respectfully with employees, supervisors, and staff to ensure exceptional
• customer service; and follow all federal, state, and local laws and Company
• policies. Criminal history may have a direct, adverse, and negative relationship
• with some of the material job duties of this position. These include the duties
• and responsibilities listed above, as well as the abilities to adhere to company
• policies, exercise sound judgment, effectively manage stress and work safely and
• respectfully with others, exhibit trustworthiness and professionalism, and
• safeguard business operations and the Company’s reputation. Pursuant to the Los
• Angeles County Fair Chance Ordinance, we will consider for employment qualified
• applicants with arrest and conviction records.

• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.

• The base salary range for this position is listed below. Your Amazon package
• will include sign-on payments, restricted stock units (RSUs), and sales
• incentives. Final compensation will be determined based on factors including
• experience, qualifications, and location. Amazon also offers comprehensive
• benefits including health insurance (medical, dental, vision, prescription,
• Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental
• Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and
• Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental
• leave. Learn more about our benefits at https://amazon.jobs/en/benefits
• [https://amazon.jobs/en/benefits].

USA, CA, Mountain View - 187,000.00 - 252,900.00 USD annually