Account Manager

• Modern Niagara Building Services helps building owners, managers, and general
• contractors meet the mechanical, electrical, integrated building technology, and
• building services needs of their buildings across Vancouver, Calgary, Edmonton,
• Toronto, Southwestern Ontario, Kingston and Ottawa. We also develop custom,
• turnkey solutions to help reach the desired outcomes. We are committed to having
• a positive and meaningful impact on Canada’s infrastructure and on the
• communities where we live, learn, work, and heal.

WE BUILD FOR LIFE.

• We value passion, initiative, determination, professionalism, and teamwork and
• we are committed to ensuring that our teams have everything they need to
• succeed. Health and safety are embedded in everything we do and, as a result,
• our award-winning safety culture has a record that’s well above industry
• standards.

• At Modern Niagara Building Services, you will work alongside values-driven,
• safety-conscious, and high-impact teams in a fast-paced, innovative, and
• collaborative environment. Here, your knowledge, skills, and excellent service
• will help ensure that the buildings that make up Canada’s infrastructure fulfill
• the needs they were set out to meet.

• Modern Niagara is one of Canada’s Best Managed Companies and is a recipient of
• SMACNA‘s Safety Excellence Award Program (SSEAP) – Canada and the Canadian
• Occupational Safety (COS) Magazine’s Canada’s Best Health + Safety Culture
• Award and Canada’s Safest Employers Award in the Building and Construction
• category.

• We are seeking an experienced and results-driven Electrical Account Manager to
• join our team Downtown Toronto. The successful candidate will be responsible for
• developing and maintaining strong relationships with electrical contractors,
• distributors, manufacturers, builders, and other key customers while identifying
• opportunities to grow sales and expand our customer base.

• The Electrical Account Manager will play a key role in driving business
• development by understanding customer needs, providing technical and product
• support, identifying new opportunities, and delivering solutions that align with
• customer requirements. The ideal candidate will be a self-starter with a strong
• understanding of electrical products and applications, excellent communication
• skills, and a proven ability to build and maintain long-term customer
• relationships.

• We value professionalism, initiative, accountability, teamwork, and a commitment
• to providing exceptional customer service. In this role, you will work closely
• with customers and internal teams in a fast-paced and collaborative environment,
• leveraging your technical knowledge and sales experience to identify
• opportunities and deliver solutions that support both customer and company
• objectives.

OVERVIEW OF RESPONSIBILITIES

• Develop and maintain strong, long-term relationships with electrical

• contractors, distributors, manufacturers, builders, consultants, and other
• key customers.

• Prospect and identify new customers and business opportunities within the

electrical market.

• Grow sales and market share by promoting electrical products, solutions, and

services that meet customer requirements.

• Understand customer needs and provide appropriate technical, product, and

application support.

• Develop and maintain an active sales pipeline and accurately track

opportunities, activities, and projected sales.

• Conduct regular customer meetings and site visits to understand project

requirements, identify opportunities, and strengthen customer relationships.

• Prepare and present quotations, proposals, product information, and sales

presentations as required.

• Collaborate with internal teams, manufacturers, suppliers, and technical

• specialists to develop solutions and respond effectively to customer
• requirements.

• Stay current with electrical products, technologies, applications, industry

trends, and competitive offerings.

• Identify upcoming construction projects and opportunities and develop

strategies to secure new business.

• Work closely with customers to understand project specifications, schedules,

budgets, and purchasing requirements.

• Provide ongoing customer support throughout the sales process and ensure a

high level of customer satisfaction.

• Negotiate pricing, terms, and agreements while maintaining company objectives

and profitability.

• Follow up on quotations, proposals, orders, and customer inquiries in a

timely and professional manner.

• Attend industry events, trade shows, customer meetings, and networking

opportunities to develop new business relationships.

• Work collaboratively with internal teams to ensure customer expectations are

clearly communicated and successfully supported.

• Maintain accurate customer, opportunity, and sales information within the CRM

system.

• Achieve established sales, revenue, and business development targets.

QUALIFICATIONS AND EXPERIENCE

• Minimum of 5 years of experience in Business Development, Account Management,

Outside Sales, or a related sales role.

• Minimum of 3 years of experience within the electrical, construction,

building services, or related industry.

• Strong understanding of electrical products, systems, applications, and

industry practices.

• Experience working with electrical contractors, distributors, manufacturers,

• builders, consultants, or other construction industry stakeholders is an
• asset.

• Proven track record of developing new business and maintaining long-term

customer relationships.

• Strong sales and business development skills with the ability to identify

opportunities and convert them into successful business relationships.

• Ability to understand customer requirements and recommend appropriate

technical and product solutions.

• Strong interpersonal, communication, negotiation, and presentation skills.
• Ability to communicate professionally and effectively with customers,

vendors, manufacturers, contractors, and internal teams.

• Strong understanding of customer buying behaviours and the ability to

effectively engage and influence key decision-makers.

• Results-oriented individual with strong organizational and time-management

skills.

• Ability to work independently while collaborating effectively with internal

teams and external partners.

• Strong problem-solving skills with the ability to identify customer needs and

develop practical solutions.

• Proficient with Microsoft Office and CRM systems.
• Ability and willingness to travel to customer, project, and job-site

locations as required.

• Committed team player with excellent interpersonal skills and a

customer-focused approach.

• Self-motivated, professional, and driven to achieve and exceed sales

objectives.

• This is a new role, and the targeted compensation range will be within the range
• of $100,000 to $125,000 depending on experience.

• We thank all applicants for their interest, however, only those selected for an
• interview will be contacted.

• At Modern Niagara, we recognize the value of fostering a diverse, equitable, and
• inclusive organization and are committed to eliminating barriers faced by
• members of equity-seeking groups (women, Indigenous, Black, racialized,
• 2SLGBTQIA+, people with disabilities, and new immigrants) in the construction
• industry. Our DEI vision is to build an organization where everyone has access
• to the same opportunities, experience equitable outcomes, and can thrive and
• reach their full potential.

• We value the diversity of the people we hire and serve. Modern Niagara is an
• equal opportunity employer. If you require accommodation during the recruitment
• process, please advise us so that suitable accommodations can be made. We can be
• reached at careers@modernniagara.com.