Global Account Manager, MTDC

Job Summary

• Vertiv's Global Account Managers are responsible for supporting Global Account
• Directors in driving strategy, growth, and enterprise-wide alignment across the
• organization’s largest global accounts. They will be accountable for supporting
• acceleration of revenue expansion through innovative product solutions, expanded
• service offerings, and deeper strategic partnerships. Acting as a trusted
• advisor to senior client stakeholders, the role requires the ability to
• influence and guide decision-makers at all levels while aligning
• cross-functional teams to deliver measurable business impact.

• Success in this position demands strong executive presence, commercial acumen,
• and the ability to lead across complex, matrixed environments. The Global
• Account Manager will partner closely with lines of business, regional sales and
• service organizations, and senior leadership to ensure seamless execution and
• exceptional customer outcomes. Collaboration across global divisions is
• essential, as is the ability to build credibility and lasting relationships with
• senior leaders within each client organization.

Responsibilities

• Support the development and profitable growth of assigned global key data

• center accounts, driving long-term strategic value and lifecycle account
• management.

• Serve as an interface between the customer and the organization, representing

• the company in strategic, commercial, and account-related activities across
• headquarters, regions, and business units.

• Build, develop, and maintain executive-level relationships to strengthen

customer satisfaction, retention, and long-term partnership alignment.

• Develop and execute short- and long-term account strategies aligned to

• corporate objectives to achieve or exceed assigned financial and growth
• targets.

• Identify and expand new business opportunities within assigned accounts and

• adjacent market segments, increasing account penetration and solution
• adoption.

• Execute strategic account planning and analysis to determine optimal solution

• positioning, value proposition development, and sales execution strategies
• that clearly articulate differentiated value.

• Deliver executive-level communications, effectively influencing

• decision-makers through data-driven insights and clear business
• justification.

• Collaborate cross-functionally to ensure successful contract execution,

• operational alignment, and delivery of products and services in accordance
• with customer expectations and contractual requirements.

• Maintain disciplined opportunity management within CRM systems and ensure

• visibility, forecasting accuracy, and coordinated engagement across the
• account ecosystem.

• Perform other duties as assigned.

Minimum Qualifications

• BA or BS in Business, Marketing, Communications, or similar field
• 5-8 years of customer-facing experience in a Sales/Account Leadership role

working with high profile accounts.

• Demonstrated ability to close complex transactions through direct influence

with multiple decision makers.

• Excellent organizational, analytical, and interpersonal skills.
• Must be a self-starter and follow projects to completion with minimal

supervision.

• Must be able to work under different levels of pressure with strong

interpersonal and leadership skills.

• Must be an effective motivator with an enthusiastic desire to succeed.

Preferred Qualifications

• MBA or other advanced degree.
• Project management expertise.

Travel Required

• Travel 25-50% - Extensive domestic and some international travel will be

required as needed.

• The successful candidate will embrace Vertiv’s Core Principles & Behaviors to
• help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

• Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing
• services to enable its customers’ vital applications to run continuously,
• perform optimally and grow with their business needs. Vertiv solves the most
• important challenges facing today’s data centers, communication networks, and
• commercial and industrial facilities with a portfolio of power, cooling and IT
• infrastructure solutions and services that extend from the cloud to the edge of
• the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around
• 34,000 people and does business in more than 130 countries. Visit Vertiv.com to
• learn more.

Work Authorization

• No calls or agencies please. Vertiv will only employ those who are legally
• authorized to work in the United States. This is not a position for which
• sponsorship will be provided. Individuals with temporary visas such as E, F-1,
• H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or
• in the future, are not eligible for hire.

Equal Opportunity Employer

• Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal
• opportunities for all with respect to hiring, terms of employment, mobility,
• training, compensation, and occupational health, without discrimination as to
• age, race, color, religion, creed, sex, pregnancy status (including childbirth,
• breastfeeding, or related medical conditions), marital status, sexual
• orientation, gender identity / expression (including transgender status or
• sexual stereotypes), genetic information, citizenship status, national origin,
• protected veteran status, political affiliation, or disability. If you have a
• disability and are having difficulty accessing or using this website to apply
• for a position, you can request help by sending an email to help.join@vertiv.com
• [help.join@vertiv.com]