Senior Commercial Lines Account Manager

• Position Summary:  Provides prompt, accurate and courteous service to our
• clients, producers and company personnel, while offering a high level of support
• in obtaining, maintaining, expanding and servicing our commercial accounts.

Essential Tasks

• Collectively or independently plans, designs and implements appropriate

insurance programs for clients that coincide with agency guidelines

• Maintains knowledge of new developments or changes with various carriers and

• new Federal/State laws that may affect how our clients conduct business;
• consults, informs and educates clients about coverage, exclusions and
• exposures: documents electronic filing accordingly

• Provides technical support to Producers (coverage-wise, with proposal,

suspense items, etc.) to help clients and reach agency’s business goals

• Investigates, initiates and prepares necessary proposals and applications,

• submits them to appropriate insureds and carriers, obtains clients’
• signatures on all applications, follows up to ensure timely responses, all in

conjunction with Producer

• Prepares summaries of insurance schedules and proposals for account review
• Remarkets, contacts clients and follows up in conjunction with producers,

renews policies by agency standards

• Consults, informs and educates audit procedures to clients
• Set priorities and manages workflow to ensure efficient, timely and accurate

processing of transactions and other responsibilities

• Represents the agency in conjunction with producers in handling complaints,

• arbitrating disputes, or resolving grievances; facilitates a productive and
• amicable working relationship between clients and producers; develops and
• maintains a positive relationship and rapport with each insurance carrier to
• satisfy our clients’ needs and facilitate the processing of business

Core Competencies

• Ability to Analyze and Solve Problems: Skill in recognizing challenges,

exploring options, and implementing effective solutions in a timely manner

• Attention to Detail: A strong focus on completing tasks and projects

accurately and thoroughly

• Communication Skills: Capable of expressing ideas clearly in both verbal and

written forms and engaging with various audiences

• Timely Task Completion: Ability to finish tasks and projects efficiently,

managing resources and priorities effectively

• Team Collaboration: Willingness to work together with others, promoting

teamwork and supporting shared goals

• Client Focus: Dedication to understanding and addressing the needs of clients

and stakeholders to ensure their satisfaction

• Dependability: Acknowledgment of the importance of being present and

punctual.

• Creative Thinking: Openness to suggesting new ideas and methods to improve

processes and outcome

• Organizational Skills: Capability to prioritize tasks and manage multiple

projects simultaneously

• Adaptability: Willingness to adjust to changing situations and priorities,

showing resilience in a dynamic work environment

• Experience and Education:
• 8+ years of Commercial Property & Casualty Insurance experience required
• Experience with Construction, Manufacturing, Non Profit, and Real Estate

accounts preferred.

Licensing and Credentials

• Active General Lines or Property & Casualty License required
• Certified Insurance Counselor (CIC) or equivalent designation strongly

preferred

• Systems:
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
• Applied Epic experience preferred, but knowledge of similar Account

Management System (AMS) is acceptable

• Location:
• Candidate will be based out of our Denver, CO office location, but a fully

remote work schedule will be considered for qualified candidates.

Physical Requirements

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation

• Higginbotham offers medical, dental, vision, prescription drug coverage,

• 401K, equity prescription incentive plan as well as multiple supplemental
• benefits for physical, emotional, and financial wellbeing.

• Company paid holidays, plus PTO
• Employee Wellness Program

• Notice to Recruiters and Staffing Agencies: To protect the interests of all
• parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept
• unsolicited potential placements from any source other than directly from the
• candidate or a vendor partner under MSA with Higginbotham. Please do not contact
• or send unsolicited potential placements to our team members.

• Applications will be accepted until the position is filled