Commercial Banking Account Manager

Our Story & Purpose

• Vancity is a member-owned credit union built on the principles of inclusion and
• social justice. A relentless commitment to their values has helped them
• challenge the status quo and break down barriers since day one in 1946. They
• have bold commitments to make Vancity net-zero by 2040 across all mortgages and
• loans and are pursuing strategies on Indigenous banking and to improve the
• financial resilience of their members.

• Vancity is the largest private sector Living Wage Employer in Canada and has
• been consistently recognized as one of the Top Employers in Canada. If you’re
• interested in joining their team of 2,300 diverse individuals and accessing
• competitive rewards and benefits, all while knowing you are part of a greater
• movement, then apply today!

Your Role in Supporting Our Members

• As a Commercial Business Account Manager, you’ll ensure our community business
• accounts receive advice and services tailored to meet their unique needs and
• business goals while making a positive impact on society, the environment, and
• the community.

• This is a Permanent, Full-time role that will enjoy hybrid working arrangements
• which can be fulfilled primarily from the Vancity head office location and your
• Lower Mainland based home office. This role may require you to work on-site or
• in the community at least once a week.

How You'll Make an Impact

• Assessing, anticipating and responding to member needs to maximize the

Commercial Business offer

• Monitoring assigned portfolio, identifying credit risk and recommending

course of action as appropriate

• Authorizing credit applications within limits and recommend/submit

applications above authorized limits in accordance with credit application

guidelines

• Providing accurate and complete information enabling the achievement of high

quality Community Business credit applications

• Sourcing, maximizing and leveraging community impact opportunities and

achieve increasing volumes through cross-division collaboration

• Monitoring, analyzing and reviewing new and existing Community Business

• Member accounts including loans (annual reviews), deposits and their
• supporting documentation to enable Community Business to effectively mitigate

Money Laundering/Terrorist Financing risks

• Sourcing, developing and maintaining new and existing relationships in order

to achieve Community Business and Investment divisional goals

What You’ll Bring to the Team

• Undergraduate degree or university level diploma in Finance, Economics,

Accounting or Business Administration.

• A minimum of 3 years of experience in managing business accounts and

portfolios

• Experience in the financial institution or banking industry is an asset
• Strong skills in developing and maintaining new and existing client

relationship

• Exposure to mission-aligned member relationships and social enterprise

activity

• Board-level involvement or governance experience
• Research and analytical skills to evaluate trends and recommend actions

You’ll Thrive Here If You Are

• An Exceptional Communicator & Negotiator – using your communication and

• interpersonal skills, you provide the opportunity to learn how to provide
• expertise and advice, address challenges and issues, and represent across the
• organization. You will create that “wow” experience.

• Problem Solver & Decision Maker – you diagnose challenges and issues; develop

• innovative business solutions; and assess risks and opportunities in
• Commercial Business.

• Detail-oriented – you do your research and use those analytical skills to

• assess and recommend course of action on industry, political and economic
• trends. You can also identify risks and opportunities that may impact the
• business.

• We value lived experience, so if you are interested in this role, we encourage
• you to apply even if you feel your skills don't perfectly align with those
• listed.

What You’ll Earn

• The base salary for this role begins at $85,000, plus incentive and
• commission-based pay. Base pay offered may vary depending on factors such as
• relevant qualifications, skills, previous experience, and internal equity.

Why You’ll Love Working Here

• A career at Vancity is more than just a job, you’re joining a tradition of
• change-makers who are creating lasting change for our communities. Beyond base
• pay, we offer a comprehensive total rewards package to ensure our employees are

empowered to thrive

• Living Wage Employer: We’re the largest private-sector Living Wage Employer

in Canada and consistently ranked among Canada’s Top Employers

• Customizable Benefits: Permanent employees receive flexible benefit packages

that can be tailored annually to meet evolving needs

• Generous Vacation: New employees start with 3-4 weeks of vacation per year,

with additional days earned over time

• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2

extra days, plus care days for personal or family illness

• Immediate Health Coverage: Health and dental benefits begin on your hire

date, with three levels of coverage to choose from

• Defined Benefit Pension: Our retirement plan provides a guaranteed income for

life, recognizing that retirement looks different for everyone

Vancity Talent Programs

• Vancity supports an inclusive hiring process for candidates who self-identify as
• Indigenous, Black, or Trans. With special permission from the BC Human Rights
• Commissioner, this initiative provides access to career development
• opportunities, prioritized job screening, and feedback. Any information you
• choose to share will be stored securely and used only for recruitment and career
• development connected to this initiative, in line with the BC Personal
• Information Protection Act (PIPA). For details, please see our dedicated Talent
• Programs job posting.

• At Vancity we’re committed to creating a welcoming and inclusive workplace to
• help our people and communities thrive and prosper. Diversity in our workforce
• is integral so that we can truly represent, understand and respond to our
• community needs and deliver on our member experience.

• We are also committed to an inclusive, barrier-free and accessible recruitment
• experience for all candidates. If you require any accommodations or support at
• any stage of the recruitment process (including the application stage), we
• encourage you to let us know by contacting our Talent Acquisition team at
• recruitment@vancity.com. We’re here to work with you to ensure your needs are
• met promptly and effectively. All requests will be handled with the utmost
• respect and confidentiality, so you can participate fully in the process.