Senior Business Analyst

• The Senior Business Analyst role is responsible for identifying, evaluating, and
• designing technology-based business solutions to solve complex business
• problems. They work closely with stakeholders and subject matter experts to
• understand business processes, workflows, data models, and other system
• artifacts. This role identifies opportunities for process improvement and system
• enhancements and is responsible for developing functional and technical
• specifications that define system requirements and articulate how systems will
• meet business goals. The incumbent is also responsible for applying system
• settings and options, as well as planning and executing testing to ensure new or
• modified systems meet business requirements. The incumbent is knowledgeable of
• software development lifecycle methodologies and has a strong understanding of
• system testing and quality assurance principles. They have experience with
• database management, SQL, web development technologies, and packaged software
• applications. They will conduct process modeling and requirements gathering and
• leverage this technical expertise to develop and evaluate third-party solutions
• or technologies that support business process improvements. The incumbent is
• responsible for ensuring that system documentation, such as process diagrams,
• data dictionaries, user manuals, and training materials, are accurate and
• up-to-date. They will also continually monitor system metrics such as uptime,
• response times, and error rates to drive system optimization and performance
• improvements.

This position is not hybrid/remote and will be located at our Cleveland

Headquarters office.

This position is not eligible for sponsorship for work authorization now or in

the future, including conversion to H1-B visa.

• Job duties include contact with other employees and access confidential and
• proprietary information and/or other items of value, and such access may be
• supervised or unsupervised. The Company therefore has determined that a review
• of criminal history is necessary to protect the business and its operations and
• reputation and is necessary to protect the safety of the Company’s staff,
• employees, and business relationships.

Must be eighteen years or older

RESPONSIBILITIES

WHAT THE ROLE WILL DO

• -Conduct requirements gathering sessions with stakeholders and subject matter

experts to develop journey maps and personas to ultimately identify business

challenges and opportunities

• -Analyze and document business processes, workflows, data models, and other

artifacts to capture the current and future states of business systems

• -Develop functional and technical specifications for new or modified systems,

processes, and procedures to meet business requirements

• -Partner with software developers, data analysts, and testers to ensure new

systems or changes to existing systems meet the defined business

requirements, are delivered timely, and within budget

• -Apply system settings and options to meet business goals supporting the

planning and execution of system testing

• -Evaluate and recommend existing third-party solutions or technologies to

support business process improvements

• -Continuously update and maintain system documentation to ensure accuracy and

completeness, such as process diagrams, data dictionaries, user manuals, and

training materials

• -Analyze system metrics, such as uptime, response times, and error rates, to

recommend system optimization and performance improvements

• -Continuously monitor industry trends and emerging technologies to identify

potential opportunities to improve existing business systems and processes

• -Conduct or support training sessions for end-users, as needed

QUALIFICATIONS

• Required Qualifications:
• -Bachelor’s degree in Business Administration or Information Systems, or in

• lieu of a degree, at least 7 years of experience in the field of business
• systems analysis or IT.

• -Must be (18) years of age
• -Must be legally authorized to work in the country of employment without now

or in the future requiring sponsorship for employment visa status (e.g., OPT,

CPT, H1B, EB-1, etc.)

• -4+ years of experience in business systems analysis and design with a deep

understanding of software development methodologies

• -In-depth knowledge of business and technical operations, workflows, and

procedures

• -Excellent analytical, problem-solving and decision making skills
• -Excellent communication skills with the ability to convey complex

information to non-technical stakeholders and vice versa

• -In-depth knowledge of tools, techniques, and leading practices related to

data analysis, coding, and automation

• -In-depth knowledge of database structures and data management principles

Preferred Qualifications

• -Certified Business Analyst Professional (CBAP) or Certified in the

Governance of Enterprise IT (CGEIT)

• Technical Skills:
• -Software Development Lifecyle (SDLC) Methodology
• -Business Requirement Gathering & Documentation
• -Software Testing & Quality Assurance Methodologies & Tools
• -User Acceptance Testing (UAT)
• -Process Modeling
• -Workflow Management
• -Data Analysis

• At Sherwin-Williams, our purpose is to inspire and improve the world by coloring
• and protecting what matters. Our paints, coatings and innovative solutions make
• the places and spaces in our world brighter and stronger. Your skills, talent
• and passion make it possible to live this purpose, and for customers and our
• business to achieve great results. Sherwin-Williams is a place that takes its
• stability, growth and momentum and translates it to possibility for our people.
• Our people are behind the strength of our success, and we invest and support you

in

Life … with rewards, benefits and the flexibility to enhance your health and

well-being

Career … with opportunities to learn, develop new skills and grow your

contribution

Connection … with an inclusive team and commitment to our own and broader

communities

It's all here for you... let's Create Your Possible

• At Sherwin-Williams, part of our mission is to help our employees and their
• families live healthier, save smarter and feel better. This starts with a wide
• range of world-class benefits designed for you. From retirement to health care,
• from total well-being to your daily commute—it matters to us. A general
• description of benefits offered can be found at http://www.myswbenefits.com/
• [http://www.myswbenefits.com/]. Click on “Candidates” to view benefit offerings
• that you may be eligible for if you are hired as a Sherwin-Williams employee.

• Compensation decisions are dependent on the facts and circumstances of each case
• and will impact where actual compensation may fall within the stated wage range.
• The wage range listed for this role takes into account the wide range of factors
• considered in making compensation decisions including skill sets; experience and
• training; licensure and certifications; and other business and organizational
• needs. The disclosed range estimate has not been adjusted for the applicable
• geographic differential associated with the location at which the position may
• be filled. The wage range, other compensation, and benefits information listed
• is accurate as of the date of this posting. The Company reserves the right to
• modify this information at any time, with or without notice, subject to
• applicable law.

• Qualified applicants with arrest or conviction records will be considered for
• employment in accordance with applicable federal, state, and local laws
• including with the Los Angeles County Fair Chance Ordinance for Employers and
• the California Fair Chance Act where applicable.

• Sherwin-Williams is proud to be an Equal Employment Opportunity employer.  All
• qualified candidates will receive consideration for employment and will not be
• discriminated against based on race, color, religion, sex, sexual orientation,
• gender identity, national origin, protected veteran status, disability, age,
• pregnancy, genetic information, creed, marital status or any other consideration
• prohibited by law or by contract.

• As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local
• employment services delivery systems to provide priority referral of Protected
• Veterans.

• Please be aware, Sherwin-Williams recruiting team members will never request a
• candidate to provide a payment, ask for financial information, or sensitive
• personal information like national identification numbers, date of birth, or
• bank account numbers during the application process.