Business Analyst

This position has a term length of 2 years.

Location - This role is hybrid with a mix of remote and in-person. Work

primarily takes place at North Campus, Edmonton.

• Reporting to the Manager, Business Transformation within the Office of Strategic
• Transformation and Delivery (OSTAD), the Business Analyst plays a key role in
• complex business transformation, business process re-engineering, and continuous
• improvement initiatives across the University.

• The Business Analyst is responsible for proactively meeting and exceeding the
• diverse needs of the University community. This position works collaboratively
• with campus partners in the Student Service Centre, Office of the Registrar,
• Colleges, Faculties, Centres of Expertise, Dean of Students, University of
• Alberta International, Faculty of Graduate Studies and Research, Students and
• external partners across campus to lead mid to large scale process changes and
• transformation initiatives. The Business Analyst exercises autonomy and
• demonstrates leadership to team members within projects. The Business Analyst
• influences teams and stakeholders towards a unified direction to identify
• opportunities to improve and innovate processes, services and technology to
• ensure they meet the goals and objectives.

In all facets of this role, the Business Analyst endeavors to integrate and

advance the University’s

commitments to equity, diversity and inclusivity.

RESPONSIBILITIES

• Analysis
• Lead the assessment of current business processes and systems to identify

inefficiencies and opportunities for transformation.

• Elicit, analyze, and document complex business and functional requirements

using interviews, workshops, and workflow analysis.

• Works closely with stakeholders to design future-state processes and evaluate

potential people process, and technology solutions for feasibility and ROI.

• Provides options, advice, or recommendations regarding business process

change, system functionality, or customizations/fixes required.

• Remains up-to-date on best practices by other Canadian post-secondary

institutions.

• Through data collection, analysis and working with stakeholders, ensures that

• University policy and procedures are fair, efficient, and applied
• consistently and equitably.

• Develops and articulates proposals on process changes based on research and

data analysis.

Project implementation

• Leads medium to large scale multi-disciplinary initiatives.
• Works with IST, vendors, and technical resources to ensure business

requirements are built to the client’s expectations.

• Takes a lead roles in drafting project documentation, including

recommendation reports and business cases.

• Plans, directs, and coordinates activities of designated projects to ensure

that goals and objectives are accomplished within prescribed timeframes.

• Proactively manage changes in project scope, identify risks, and devise

contingency plan.

Policy, Procedures, and Training

• In collaboration with stakeholders and subject matter experts, provides

• leadership on developing and maintaining training programs and reference
• manuals, and ensures updates and changes to business processes are reflected
• in training programs.

• In collaboration with subject matter experts, provides recommendations to

leadership on the implementation of new processes and procedures.

Quality Assurance

• In collaboration with stakeholders and subject matter experts, develops and

implements quality management procedures and methods.

Communication and Collaboration

• Provides a communication link between the business areas and leadership.

QUALIFICATIONS

• Related post-secondary diploma or degree in Business Administration,

Computing Science, Management Information Systems or a related field.

• Minimum 5 years of progressing increasing responsibility in either a systems

analyst or business analyst role.

• Certification in a Business Analysis program certified by International

Institute of Business Analysts.

• Experience in lean six sigma and continuous improvement
• Experience and knowledge of change management principles, methodologies and

tools. Proven organizational change management skills.

• Exceptional analytical and conceptual problem-solving skills and ability to

synthesize and clearly communicate complex findings to various stakeholders.

• Demonstrate the ability to build relationships, communicate, influence,

advocate, and negotiate with a wide variety of stakeholders.

• Possess excellent communication and interpersonal skills for leading

• effective teams, and are able to put forth ideas (written, verbal, and
• presentations) confidently to stakeholders and senior leadership.

• Knowledge of the post-secondary environment is an asset.

Application Instructions

Click "Apply Now" to submit your resume and cover letter

• This position is subject to all applicable terms and conditions of the
• collective agreement between the Governors of the University of Alberta and the
• Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package

[https://www.ualberta.ca/en/human-resources-health-safety-environment/benefits-and-pay/benefits-and-pension/benefits-overview/index.html].

• The University of Alberta, its buildings, labs and research stations are
• primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot),
• Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe
• (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and
• homeland of the Métis. The University of Alberta respects the sovereignty,
• lands, histories, languages, knowledge systems and cultures of all First
• Nations, Métis, and Inuit.

• The University of Alberta is a community of knowledge seekers, change makers and
• world shapers who lead with purpose each and every day. We are home to over
• 14,000 faculty and staff, more than 40,000 students and a growing community of
• 300,000 alumni worldwide.

• Your work will have a meaningful influence on a fascinating cross-section of
• people - from our students and community members, to our renowned researchers
• and innovators, making discoveries and generating solutions that make the world
• healthier, safer, stronger and more just. Learn more
• [https://www.ualberta.ca/en/careers.html].

• At the University of Alberta, we are committed to creating an inclusive and
• accessible hiring process for all candidates. If you require accommodations to
• participate in the interview process, please let us know at the time of booking
• your interview and we will make every effort to accommodate your needs.

• We thank all applicants for their interest; however, only those individuals
• selected for an interview will be contacted.

• All University employees have a responsibility to foster a workplace that
• prioritizes safety in all its forms—physical, cultural, and psychological. This
• is achieved by promoting a safe environment, adhering to all safety laws,
• policies and procedures, completing all required safety training, identifying
• hazards and implementing controls, reporting incidents, and contributing to a
• culture of belonging and respect, while endeavoring to ensure that all
• colleagues feel valued and safe to express their thoughts, perspectives and
• concerns.

• The University of Alberta is committed to creating a university community where
• everyone feels valued, barriers to success are removed, and thriving connections
• are fostered. We welcome applications from all qualified persons. We encourage
• women, First Nations, Métis and Inuit persons, members of visible minority
• groups, persons with disabilities, persons of any sexual orientation or gender
• identity and expression, and all those who may contribute to the further
• diversification of ideas and the University to apply.

• L’Université de l’Alberta s’engage à créer une communauté universitaire où
• chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés
• et où des connexions enrichissantes peuvent se développer. Nous accueillons les
• demandes de toutes les personnes qualifiées. Nous encourageons les femmes;
• Premières nations, Métis et Inuits; membres des groupes minoritaires visibles;
• personnes handicapées; personnes de toute orientation sexuelle ou identité et
• expression de genre; et toutes les personnes qui peuvent contribuer à la
• diversification des idées et à l'université à postuler.

• The Office of Strategic Transformation and Delivery (OSTAD) is the engine room
• for the organization’s most ambitious goals. We don’t just plan for the future;
• we build the roadmap to get there. Our mission is to bridge the gap between
• high-level vision and tangible results by driving large-scale, cross-functional
• initiatives that redefine how we operate. We are a team of problem-solvers,
• dot-connectors, and catalysts. If you thrive in high-impact environments where
• "the status quo" is a challenge to be met, the OSTAD is where you’ll do your
• best work.