Customer Success Manager

• As a Customer Success Manager here at Brady Corp, you will be responsible for
• ensuring customer satisfaction and retention by managing customer relationships
• and delivering value through our products and services. You will work closely
• with customers to understand their needs, resolve issues, and drive adoption and
• growth, contributing to long-term business success.

You will work out of our Charlotte, NC location on a hybrid work schedule.

• In this role, you will impact Brady Corp by enhancing customer loyalty and
• driving revenue growth through proactive engagement and support. Your efforts
• will position Brady Corp as a trusted partner and help maintain strong, lasting
• customer relationships in a competitive market.

Applicants must be legally authorized to work in the U.S. without current or

future employer-sponsored work authorization.

Qualifications

• Develop and maintain strong relationships with customers to ensure their

success and satisfaction with Honeywell products and services

• Act as the primary point of contact for customer inquiries, issues, and

feedback, ensuring timely and effective resolution

• Collaborate with sales, product, and support teams to drive customer

adoption, retention, and growth

• Analyze customer data and feedback to identify opportunities for improvement

and expansion