JobsCustomer Success ManagerUnited StatesAccount Manager – Growth & Customer Success
Max Distributing
Posted 9 days ago
Account Manager – Growth & Customer Success
Max Distributing · Little Rock, Arkansas, United States
In short
The Account Manager will own day-to-day customer relationships and drive growth through distribution expansion and performance improvements. They will collaborate cross-functionally to ensure customer commitments are executed and issues are resolved proactively.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
The ideal candidate is a highly organized problem solver with a strong sense of ownership and accountability. They must be comfortable using data to drive decisions and capable of managing multiple priorities in a fast-paced environment.
About Max Distributing
WEBSITE
Questions about this role
- Is this Max Distributing role remote?
- Tagged on site.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 2-5 years.
The posting, in full
This isn't an account manager role, it's a growth ownership role. If you're the type who sees opportunities others miss, solves problems before they escalate, and takes full ownership of results, this is where you'll thrive. At Max Distributing, we are looking for someone who doesn't just manage accounts , you will own performance, drive growth, and ensure execution happens.
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This isn't an account manager role, it's a growth ownership role.
If you're the type who sees opportunities others miss, solves problems before they escalate, and takes full ownership of results, this is where you'll thrive.
At Max Distributing, we are looking for someone who doesn't just manage accounts , you will own performance, drive growth, and ensure execution happens.
This is a high-impact role where you'll work cross-functionally with Sales, Commercial Operations, Purchasing, Merchandising, and Leadership to deliver real results for customers.
What You'll Do
Own day-to-day customer relationships after account launch
- Drive account growth through distribution expansion and performance improvements
- Identify issues early and solve problems before customers are impacted
- Act as a trusted advisor - not just an order taker
- Analyze sales performance, inventory trends, and execution gaps
- Partner with Sales to maximize account opportunities
- Drive follow-through across internal teams
- Ensure customer commitments are executed - not just discussed
- Track initiatives, projects, and account performance
- What Success Looks Like
- Increased sales and account growth
- Strong customer retention and satisfaction
- Opportunities identified before they become problems
- High level of execution and follow-through across teams
- Clear visibility and accountability on customer initiatives
- How You'll Be Measured
- Account growth
- Customer retention
- Distribution and expansion opportunities identified
- Project completion rate
- Response time to customers
- CRM activity and follow-up execution
- What We're Looking For
- Problem solver - not an order taker
- Highly organized and detail-oriented
- Strong sense of ownership and accountability
- Operates with urgency and follow-through
Comfortable using data to drive decisions
Ability to manage multiple priorities in a fast-paced environment
Why This Role Stands Out
- High ownership and impact - you control outcomes, not just tasks
- Fast-paced, growth-focused environment
- Strong cross-functional visibility with leadership and teams
- Opportunity to drive real business results and customer success
EOS Fit
Right Person. Right Seat. Gets It. Wants It. Has the Capacity to Do It.
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