Operations Data Analyst

ABOUT 49North

• 49North is a Canadian defence company delivering secure, multi-domain C4ISR
• capabilities that provide decision advantage in complex and contested
• environments. A wholly-owned subsidiary of MDA Space, building on more than five
• decades of trusted Canadian defence delivery, 49North operates as a sovereign
• Canadian provider of mission-critical C4ISR systems, bringing disciplined
• prime-contractor execution to defence and security programs.

Visit 49North | An MDA Space Company [https://49northdefence.com/].

• 49North is rooted in the execution of large, complex, and mission-critical
• programs developed within 49NORTH. This legacy reflects a record of delivery
• where engineering rigour, operational reliability, and national trust are
• non-negotiable.

• 49North Defence strengthens Canada’s sovereign defence capability by delivering
• integrated mission systems and multi-domain C4ISR integration, enabling trusted
• Canadian and coalition operations, assured interoperability, and sustained
• readiness.

Role

• The role of Operations Data Analyst reports to the Director, Mission Assurance
• and resides within the Administration function of the larger Programs &
• Operations Team of 49North, an MDA Space business.  As an Operations Data
• Analyst, you will work with business stakeholders to realize business
• intelligence through structured data analysis, processing and visualization.
• This role also includes Process Specialist responsibilities, you will work with
• process stakeholders to define, realize (implement), deploy and maintain
• in-scope processes as well as administrate supporting systems, notably the
• 49North Business Process System (BPS). As an ISO 9001 certified Quality System
• and plans to implement Capability Maturity Model Integration (CMMI), you will
• help continuously improve select enterprise systems to meet local needs and
• assist in the deployment of OneMDA Corporate improvement initiatives.

Responsibilities

• Responsibilities of the Operations Data Analyst includes those associated with
• continual improvement as a Process Specialist. In terms of data analysis, two
• aspects are considered: business intelligence initiation and business
• intelligence realization.

Business Intelligence Initiation

• Works with Business Leadership and performs the following:
• Identifies the means to quantitatively or qualitatively support assessment of

• key business objectives and their corresponding Critical Success Factors
• through identification of Key Performance Indicators and associated metrics

• Creates plans describing the bringing together of data sources, working with

Corporate stakeholders (e.g. IT) as necessary

• Business Intelligence Realization
• Identifies and assesses data sources for suitability and takes actions to

remediate data quality and integrity as necessary

• Connects data sources in a way that enables collective analysis
• Develops dashboards, reports and data visualizations that provide meaningful

insights to performance

• Performs analyses identifying trends, patterns, anomalies and opportunities

for improvement

• Provides and/or presents evidence-based data interpretations and

recommendations

• In terms of continual improvement, two aspects are considered: facilitating
• implementation and change initiatives and administrating supporting systems.

Implementation and Change Initiatives Facilitation

• Sources of improvement efforts can include ongoing activities (e.g. maintaining
• the BPS), local business initiatives (e.g. implementing CMMI), and enabling the
• deployment of Corporate-sponsored OneMDA initiatives.

• Collaborates with leaders and subject matter experts to understand business

challenges and information needs

• Administrates the identification, prioritization and effort reporting of

process improvement initiatives

• Assesses processes (e.g. preforms value stream mapping), including creating

as-is and to-be depictions of process, to identify and eliminate

inefficiencies, waste, and ineffectiveness

• Facilitates discovery activities working with process stakeholders and

subject matter experts

• Creates/revises process descriptions (e.g. procedures) and associated process

artifacts (e.g. forms, templates) and training materials

• Supporting Systems Administration
• Establishes and maintains the process improvement roadmap reflecting the

priorities of Operational Excellence and, as applicable, upgrades to the

content of the BPS

• Maintains the BPS through the evaluation of process Change Requests (CRs) and

administration of Change Control Board (CCB) meetings with Process Owners

• Participates in the review of Lessons Learned reports to identify potential

opportunities for improvement (OFIs)

• Leads the disposition of OFI records
• Serves as the local MS SharePoint administrator and maintains the BPS

infrastructure and associated instructional information on use and

administration of the BPS

• Performs process change impact assessments for proposed or planned changes
• Establishes and maintains a process improvement performance dashboard and

periodically reports on process improvement performance

• Requirements (experience/skills)
• A two- or three-year accredited diploma or certificate program in data

analysis

• Minimum 2 years of experience in the definition, implementation, maintenance

and administration of business processes

• Working knowledge of and administrator-level hands-on experience with Power

BI

• Experience with database management systems and related query language,

notably SQL

• Microsoft SharePoint site-level administrator experience including HTML and

Java scripting capabilities

• Experience with a structured change implementation methodology as applied to

business processes is required. Experience in process value-stream mapping is

considered an asset

• Willingness to extend one’s own technical capabilities through learning
• Experience working within a quality management system or an ISO- or

CMMI-certified workplace is considered an asset

• Experience working with Enterprise Resource Planning (ERP) systems (e.g.

Infor LN) is considered an asset

• History of taking the initiative while diplomatically keeping leadership

stakeholders informed along the way

• Strong interpersonal skills, particularly in the areas of peer collaboration

and teamwork; comfortable interfacing with the senior management team and

able to ‘sell’ improvement initiatives

• Proven communication skills with an ability to present to multiple

stakeholder groups and achieve their buy-in for improvement initiatives

• We’re a dream team of purpose-driven, collaborative and passionate people, and
• we are constantly looking for others to join 49North to ignite new and
• innovative approaches to problem-solving that push us forward.

Comments/Special Considerations

• Successful candidates must obtain and hold security clearance at the secret
• level, and pass security assessment for the Controlled Goods Program (CGP).

Benefits statement

• 49North provides competitive compensation and benefits packages for its
• employees at all locations. As a team member of 49North, you and your qualified
• dependents are eligible to participate in a benefit plan that ensures a
• comprehensive level of protection through competitive health care including;
• extended healthcare and flexible drug plans, dental and vision benefits,
• disability income protection, life insurance, group retirement savings plans;
• and an employee and family assistance program.

Equal opportunity statement

• 49North is an equal opportunity employer prizing diversity and inclusion. We are
• committed to treating all employees and applicants for employment with respect
• and dignity. If you require assistance and/or reasonable accommodation due to a
• disability during the application or the recruiting process, please feel free to
• notify us.

Accommodations

• 49North is proud to provide accommodation(s) during the recruitment process.
• Should you require any accommodations, please indicate this on your
• application/cover letter and we will work with you to meet your accessibility
• needs.

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• THE COMPENSATION RANGE FOR THIS POSITION IS $75,000.00 - $102,000.00 ANNUALLY.
• THE SPECIFIC COMPENSATION OFFERED WILL BE BASED ON THE QUALIFICATIONS AND
• EXPERIENCE OF THE SUCCESSFUL CANDIDATE.