Executive Administrative Assistant

• Join a team of administrative professionals who help Global Banking leaders
• operate effectively. You will build trusted partnerships, anticipate routine
• needs, and deliver reliable support that enables leaders and teams to focus on
• business and client priorities.
• Deliver high-quality executive support that helps leaders and teams operate
• efficiently in a fast-paced environment.

• As an Executive Administrative Assistant in Global Banking, you will support one
• or more leaders by managing calendars, travel, expenses, meetings, events, and
• day-to-day logistics. You will use sound judgment, strong organization, and
• approved technology to resolve routine issues, maintain continuity of support,
• and create an excellent experience for colleagues, clients, and visitors.

Job responsibilities

• Manage complex calendars, prioritize meeting requests, resolve routine

conflicts, and escalate sensitive or higher-risk matters appropriately.

• Coordinate domestic and international travel, including detailed itineraries,

required documentation, and timely adjustments when plans change.

• Prepare and process expense reports accurately and promptly, resolve

exceptions, and follow applicable firm policies and guidelines.

• Coordinate meetings and client visits, including agendas, materials, attendee

information, conference rooms, catering, technology, and follow-up items.

• Partner with leaders and key stakeholders to understand priorities, maintain

documents, and support timely completion of administrative deliverables.

• Support employee engagement activities, team recognition, local events, and

other initiatives that contribute to an inclusive and connected workplace.

• Provide physical site support for local office requirements including phone

• coverage, assistance with new hire integration, facilities maintenance,
• ordering and stocking supplies, floor access, presence at local events,
• greeting clients and guests and escorting them throughout the location, food
• orders/set up and takedown of conference rooms, always ensuring superior
• client service.

• Collaborate with administrative colleagues to provide seamless backup

• coverage and continuity of support during absences and periods of increased
• demand.

• Identify practical opportunities to simplify administrative processes, reduce

• rework, and improve service using Microsoft 365 and other approved firm
• tools.

• Handle confidential information with discretion and perform responsibilities

• in accordance with firm policies, data-handling requirements, expense
• guidelines, and internal controls.

Required qualifications, capabilities, and skills

• At least three years of administrative support experience in a fast-paced

professional environment.

• Strong organizational and time-management skills, with the ability to work

independently, manage competing priorities, and adapt to change.

• Experience managing complex calendars and coordinating domestic or

international travel.

• Clear and professional written and verbal communication skills, with a strong

service orientation.

• Sound judgment, discretion, and problem-solving skills, including the ability

to recognize when escalation is appropriate.

• Proficiency with Microsoft 365 and the ability to learn and apply new

technologies and approved firm tools.

• Comfort using approved artificial intelligence and large language model tools

• to draft, summarize, organize information, and streamline routine tasks,
• while verifying outputs and complying with confidentiality, data privacy, and
• firm policies.

Preferred qualifications, capabilities, and skills

• Administrative experience in financial services, a client-facing environment,

or another highly regulated industry.

• Experience supporting multiple leaders or teams with changing priorities.
• Experience coordinating events, client visits, or employee engagement

activities.

• Experience with travel, expense, collaboration, or presentation tools used in

a large corporate environment.

• Note: This role requires five days in the office (Mon-Fri) and will not support
• Hybrid options.

• JPMorganChase, one of the oldest financial institutions, offers innovative
• financial solutions to millions of consumers, small businesses and many of the
• world’s most prominent corporate, institutional and government clients under the
• J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
• a leader in investment banking, consumer and small business banking, commercial
• banking, financial transaction processing and asset management.

• We offer a competitive total rewards package including base salary determined
• based on the role, experience, skill set and location. Those in eligible roles
• may receive commission-based pay and/or discretionary incentive compensation,
• paid in the form of cash and/or forfeitable equity, awarded in recognition of
• individual achievements and contributions. We also offer a range of benefits and
• programs to meet employee needs, based on eligibility. These benefits include
• comprehensive health care coverage, on-site health and wellness centers, a
• retirement savings plan, backup childcare, tuition reimbursement, mental health
• support, financial coaching and more. Additional details about total
• compensation and benefits will be provided during the hiring process.

• We recognize that our people are our strength and the diverse talents they bring
• to our global workforce are directly linked to our success. We are an equal
• opportunity employer and place a high value on diversity and inclusion at our
• company. We do not discriminate on the basis of any protected attribute,
• including race, religion, color, national origin, gender, sexual orientation,
• gender identity, gender expression, age, marital or veteran status, pregnancy or
• disability, or any other basis protected under applicable law. We also make
• reasonable accommodations for applicants’ and employees’ religious practices and
• beliefs, as well as mental health or physical disability needs. Visit our FAQs
• [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
• requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including

Disability/Veterans

• J.P. Morgan’s Commercial & Investment Bank is a global leader across banking,
• markets, securities services and payments. Corporations, governments and
• institutions throughout the world entrust us with their business in more than
• 100 countries. The Commercial & Investment Bank provides strategic advice,
• raises capital, manages risk and extends liquidity in markets around the world.