EXECUTIVE ASSISTANT

• KENT Shared Services, LLC, a member of the KENT WORLDWIDE™ family of companies,
• is seeking an experienced Executive Assistant to provide high-level
• administrative, operational, and project support to members of our Executive
• Leadership Team. This trusted role manages complex priorities, anticipates
• executive needs, protects highly confidential information, and helps drive
• organizational effectiveness through exceptional professionalism, sound
• judgment, and continuous improvement.

• This position is designed and intended to be performed in Muscatine, IA.

PRIMARY DUTIES & RESPONSIBILITIES

• Manage complex and frequently changing executive calendars, proactively

• resolve conflicts, prioritize commitments, and protect time for the
• highest-value business needs.

• Prepare agendas, presentations, briefing materials, reports, correspondence,

• and other executive-level communications with accuracy, discretion, and
• consistent professional quality.

• Coordinate executive and board meetings, manage materials in Diligent,

document action items, and track follow-up.

• Serve as a trusted liaison for internal and external stakeholders, exercising

• sound judgment when screening requests, managing information flow, and
• representing the executives and KENT Worldwide.

• Coordinate cross-functional projects, executive initiatives, events, and

• off-site meetings by establishing plans, tracking milestones, identifying
• risks, and supporting timely completion.

• Leverage approved Microsoft 365, collaboration, automation, and AI-enabled

• tools to streamline routine work, improve information access, and strengthen
• executive productivity.

• Evaluate administrative workflows, identify opportunities to reduce manual

• effort or duplication, and implement secure, practical process improvements,
• templates, and standards.

• Maintain highly confidential business, personnel, financial, and strategic

• information in accordance with company security, privacy, records management,
• and confidentiality requirements.

• Anticipate executive and organizational needs, address issues proactively,

• adapt to changing priorities, and provide polished support in a fast-paced
• environment.

• Other duties as assigned.

• The above statements cover what are generally believed to be the principal and
• essential functions of this job. Specific circumstances may allow or require
• some people assigned to the job to perform a somewhat different combination of
• duties.

EDUCATION

• Associate or bachelor's degree in business administration, communications,

• management, or a related field preferred; an equivalent combination of
• education and directly relevant executive support experience will be
• considered.

EXPERIENCE

• Minimum of five years of progressively responsible executive support

• experience, including direct support of C-suite or senior executives;
• experience supporting multiple executives is highly preferred.

• Demonstrated experience managing complex calendars, executive communications,

meetings, events, and sensitive information.

• Demonstrated success improving administrative processes and using technology,

automation, or digital tools to increase efficiency and quality.

• Certified Administrative Professional (CAP), Professional Administrative

• Certification of Excellence (PACE), Certified Executive Assistant (CEA), or
• comparable company-approved certification required at hire, or willingness
• and demonstrated ability to obtain a company-approved certification within 18
• months of hire.

REQUIRED SKILLS

• Advanced proficiency with Microsoft 365 applications, including Outlook,

• Teams, Word, Excel, PowerPoint, SharePoint, and OneDrive, with the ability to
• quickly learn new approved technologies.

• Proficiency with, or ability to quickly learn, Diligent board-management

software.

• Ability to use approved AI-enabled and workflow automation tools responsibly

• to improve productivity while protecting confidential information and
• following security and privacy requirements.

• Exceptional organization, prioritization, attention to detail, written and

• verbal communication, and follow-through across multiple executives and
• competing deadlines.

• High level of professionalism, discretion, executive presence, interpersonal

• judgment, and ability to build trust with senior leaders and internal and
• external stakeholders.

• Proactive problem-solving, continuous-improvement mindset, adaptability,

business acumen, and ability to work independently with limited direction.

TRAVEL

• Approximately 5-10% travel may be required, including visits to KENT

• Worldwide locations, executive meetings, community events, and other business
• functions. Some overnight travel may be required.

• Safety is a top priority at KENT WORLDWIDE. All employees are expected to follow
• safety protocols and procedures to maintain a safe working environment.

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