Human Resources Generalist

We are seeking an experienced Human Resources Generalist to support a variety of HR functions, including recruitment, onboarding, payroll and HRIS administration, benefits administration, employee training, compliance, and employee relations. The ideal candidate is organized, approachable, customer-focused, and thrives in a fast-paced environment. We offer a competitive compensation package along with comprehensive benefits, 401(k), and paid time off. This position is located in our downtown Colorado Springs office and requires regular onsite presence; remote work is limited.

Job Summary

The HR Generalist serves as a key member of the Human Resources team, supporting the employee lifecycle through recruitment, onboarding, payroll and HRIS administration, benefits administration, training coordination, compliance activities, and employee relations support. Working under limited supervision, this position partners with employees and managers to deliver high-quality HR services, maintain accurate employee data and records, and help ensure HR programs, policies, and processes are administered effectively while supporting a positive employee experience and the day-to-day operations of a small Human Resources Department.

Essential Job Duties and Responsibilities:

Recruitment & Onboarding

• Aids in recruiting, preparing and delivering offer letters.
• Assist in developing and updating job descriptions.
• Responsible for onboarding all new hires, including performing new hire orientation.
• Responsible for offboarding employees, including conducting exit interviews and helping analyze turnover data.

Payroll & HRIS Administration

• Work with managers to ensure employee timecards are accurate.
• Reviews and audit employee time records for accuracy & completeness.
• Works with managers to ensure time-off requests are properly approved and coded.
• Troubleshoot timekeeping issues, working directly with employees and supervisors to resolve discrepancies.
• Serves as an internal subject matter expert for ADP Workforce Now.
• Assists with payroll processing and acts as backup for full payroll processing.
• Generates workforce, payroll, and personnel reports from the HRIS.
• Maintains employee records and organizational data within the HRIS and digital files.

Benefit Administration

• Help oversee benefit administration including but not limited to assisting with Open Enrollment, ensure timely enrollment of benefits for new hires, status changes for employees, processing STD/LTD claims, and leave of absences.
• Ensure that employee benefit issues are handled in a timely manner.
• Responsible for benefit compliance and employee notifications, as directed by the VP of HR.

Training & Culture

• Oversee and administer the LMS program.
• Responsible for conducting ongoing and annual trainings.
• Oversee training reminders for employees and training audits.
• Assists with the administration and maintenance of the performance evaluation program ensuring evaluations are completed in a timely manner.
• Maintain employee organization charts.

Compliance & Employee Relations

• Manage employee parking programs.
• Provide policy, procedure and handbook explanation to employees and supervisors.
• Help ensure company policies and federal/state laws are administered fairly and consistently.
• Conduct audits as directed.
• Assist with policy and handbook updates.
• Drive internal employee communications and HR announcements.
• Oversee employee volunteer program.
• Assist with employee events and appreciation programs.
• Reinforce organizational mission and Core Values.
• Develop knowledge of the business to fully understand HR initiatives’ impact on the organization.
• Perform any other tasks as assigned by the VP of HR.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Education & Work Experience Requirements

• Associate degree in human resources or related field preferred.
• aPHR, PHR or SHRM-CP highly desired.
• Minimum of 3 -5 years of progressive experience in Human Resources, with at least 2 years in a Generalist role required.
• Experience managing Recruiting, Payroll, HRIS systems, LMS systems, benefits enrollment, and employee relations.
• Working knowledge of applicable federal, state, and local employment laws, payroll regulations, wage and hour requirements, employment taxes, and garnishment administration.

Knowledge, Skills and Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

• ADP Workforce Now experience, preferred.
• Impeccable employee-focused customer service skills, while balancing organizational objectives.
• Excellent written, verbal and interpersonal communication skills with the ability to build positive working relationships and establish credibility with employees, managers, leadership, and external partners.
• Highly organized, proactive, resourceful, and detail-oriented.
• Solid analytical, critical evaluation and problem-solving skills.
• Ability to effectively multi-task, prioritize workflow to meet deadlines, and manage projects in a fast-paced environment.
• A positive attitude and high level of responsiveness and agility to meet urgent needs and shifting priorities within the organization.
• Ability to work well independently and collaboratively within a team.
• High level of professionalism, diplomacy, and discretion with the ability to maintain matters of confidentiality.
• Technically savvy with strong computer skills and proficiency in Microsoft Office 365 Suite.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, smartphones, telephone, photocopiers, and 10-key. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.