Senior Marketing Manager

• As a Vacation Sales Ambassador Manager, you are responsible for carrying out
• your position's responsibilities in alignment with our Spirit of Service culture
• and driving company success through performing the following tasks to the

highest standards

• Work directly with the leaders to build effective POS Sales Organizations

that are in line with corporate initiatives.

• Develop and implement effective POS package sales strategies and lead

marketing operations staff toward achievement of sales objectives.

• Run area, budget control, compensation programs and incentive planning.

Prepare and meet/exceed monthly, quarterly, and annual area sales forecasts.

• Recruit, hire, and train new hires. Coordinate with Recruitment for all new

• hire training classes to ensure effective hiring, orientation, and training.
• Complete weekly trainings for new hires.

• Continue to develop current team members to maintain retention, providing

• continuous mentoring to improve their performance. Work with leaders of
• Marketing and team to build ongoing training for existing team members.

• Implement goals and initiatives to assist with improving team efficiency.

Meet and achieve all budget package targets in the market.

• Provide leadership through effective communication of vision, active

• mentorship, and development while comparing area sales results to goals and
• ensuring performance management when vital.

• Provide supervision of area sales reps through field visits, observations,

and measurement of results to include monthly performance reviews.

• Build and develop a motivated team environment in the field.
• Ensure timely processing of team member schedules with a focus on strategy to

• improve goals. Respond to team member inquiries regarding payroll, spiffs,
• and lead clean-up.

• Ensure that all policies and procedures are maintained and upheld by all team

• members. Handle Employee relations with the assistance of the HRBP and
• leader.

• Collaborate, coordinate, and implement arrival/departure contact strategies

with the Director of Marketing.

• Resolve customer service issues and ensure customer concerns are handled.
• Lead Hotel Partnerships with work and guest services issues.
• Discuss space and customer contact agreements with hotels/retail partners.
• Use direct marketing contact management technology, web, data assets,

communication channels, IT support, and data integration opportunities.

Why Team Members like working for us

• Competitive base pay plus commission.
• Recognition Programs and Rewards.
• Discounted Hilton hotel rates worldwide!
• 401(k) program with company match.
• Paid Time Off (PTO) that allows for adventure, rest, relaxation, or

recuperation.

• Equity participation opportunity.
• Tuition reimbursement programs.
• Numerous learning and advancement opportunities.
• Business Casual attire.
• Consistent day-to-day responsibilities.

What are we looking for?

• Hilton Grand Vacations is a leader in the vacation ownership industry, operating
• with an unwavering dedication to innovation, quality, and continued growth. At
• the core of our company’s success are our Team Members. To fulfill this role
• successfully, you must possess the following minimum qualifications and

experience

• 2+ years management or supervisory experience.
• Recruited and retained successful sales team, led diverse team, achieved

goals, developed team members.

• Experience in strategy development, project management, problem-solving, and

change leadership skills.

• Validated strong oral and written communication skills, including outstanding

negotiation skills.

• Shown ability to build positive working relationships, both internally and

• externally. Effective communication and presentation of information with all
• levels of management.

• Business-related digital literacy including Microsoft Office Suite.
• High school diploma or equivalent experience.

QUALIFICATIONS

What are we looking for?

• Hilton Grand Vacations is a leader in the vacation ownership industry, operating
• with an unwavering commitment to innovation, quality, and continued growth. At
• the core of our company’s success are our Team Members. To fulfill this role
• successfully, you must possess the following minimum qualifications and

experience

• 2+ years management or supervisory experience.
• 3 + years experience and success in recruiting and retaining a thriving sales

• team and consistent in leading and running a diverse sales team, achieving
• sales plans and authoritatively developing and coaching team members.

• Experience in strategy development, project management, problem solving, and

change leadership skills.

• Validated strong oral and written communication skills, including exceptional

negotiation skills.

• Shown ability to build positive working relationships, both internally and

• externally. Effective communication and presentation of information with all
• levels of management.

• Business related digital literacy including Microsoft Office Suite.
• High school diploma or equivalent experience.