Product Manager, Chase Agentic

• You enjoy shaping the future of product innovation as a core leader, driving
• value for customers, guiding successful launches, and exceeding expectations.
• Join our dynamic team and make a meaningful impact by delivering high-quality
• products that resonate with clients.

• As a Product Manager in Chase's Agentic Experience organization, you are an
• integral part of the team that innovates new product offerings and leads the
• end-to-end product life cycle. As a core leader, you are responsible for acting
• as the voice of the customer and developing profitable products that provide
• customer value. Utilizing your deep understanding of how to get a product off
• the ground, you guide the successful launch of products, gather crucial
• feedback, and ensure top-tier client experiences. With a strong commitment to
• scalability, resiliency, and stability, you collaborate closely with
• cross-functional teams to deliver high-quality products that exceed customer
• expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to

customers

• Manages discovery efforts and market research to uncover customer solutions

and integrate them into the product roadmap

• Owns, maintains, and develops a product backlog that enables development to

support the overall strategic roadmap and value proposition

• Builds the framework and tracks the product's key success metrics such as

cost, feature and functionality, risk posture, and reliability

• Develops and owns the LOB partnership strategy for the agentic platform,

• including onboarding frameworks, federation playbooks, and engagement models
• that enable LOBs to build and integrate agentic experiences efficiently

• Leads discovery and scoping efforts with LOB stakeholders to define use

• cases, integration requirements, and delivery milestones, translating
• business objectives into actionable product requirements within the agentic

ecosystem

• Owns and maintains a delivery backlog across multiple concurrent LOB

• partnerships, managing dependencies, sequencing, and trade-offs to ensure
• platform standards are upheld while accommodating LOB-specific constraints

• Builds the framework for tracking LOB delivery health, including agent build

• velocity, certification progress, and adoption outcomes partnering with
• platform and analytics teams to surface risks and drive accountability

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a

relevant domain area

• Advanced knowledge of the product development life cycle, design, and data

analytics

• Proven ability to lead product life cycle activities including discovery,

ideation, strategic development, requirements definition, and value

management

• Proven ability to influence without authority — driving alignment, resolving

conflict, and maintaining momentum across LOB teams, technical leads, and

senior stakeholders without direct reporting relationships

• Sufficient technical fluency to understand API integration patterns, platform

dependencies, and agent architecture concepts well enough to guide LOB teams

through the build and certification process

• Preferred qualifications, capabilities, and skills
• Demonstrated prior experience working in a highly matrixed, complex

organization

• Experience building or scaling platform adoption programs, developer/partner

enablement, or internal product ecosystems

• Familiarity with AI or agentic platform concepts, including agent

orchestration, tool integration, or LLM-based product development

• Chase is a leading financial services firm, helping nearly half of America’s
• households and small businesses achieve their financial goals through a broad
• range of financial products. Our mission is to create engaged, lifelong
• relationships and put our customers at the heart of everything we do. We also
• help small businesses, nonprofits and cities grow, delivering solutions to solve
• all their financial needs.

• We offer a competitive total rewards package including base salary determined
• based on the role, experience, skill set and location. Those in eligible roles
• may receive commission-based pay and/or discretionary incentive compensation,
• paid in the form of cash and/or forfeitable equity, awarded in recognition of
• individual achievements and contributions.  We also offer a range of benefits
• and programs to meet employee needs, based on eligibility. These benefits
• include comprehensive health care coverage, on-site health and wellness centers,
• a retirement savings plan, backup childcare, tuition reimbursement, mental
• health support, financial coaching and more. Additional details about total
• compensation and benefits will be provided during the hiring process.

• We recognize that our people are our strength and the diverse talents they bring
• to our global workforce are directly linked to our success. We are an equal
• opportunity employer and place a high value on diversity and inclusion at our
• company. We do not discriminate on the basis of any protected attribute,
• including race, religion, color, national origin, gender, sexual orientation,
• gender identity, gender expression, age, marital or veteran status, pregnancy or
• disability, or any other basis protected under applicable law. We also make
• reasonable accommodations for applicants’ and employees’ religious practices and
• beliefs, as well as mental health or physical disability needs. Visit our FAQs
• [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
• requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

• Our Consumer & Community Banking division serves our Chase customers through a
• range of financial services, including personal banking, credit cards,
• mortgages, auto financing, investment advice, small business loans and payment
• processing. We’re proud to lead the U.S. in credit card sales and deposit growth
• and have the most-used digital solutions – all while ranking first in customer
• satisfaction.

• The Digital team is dedicated to creating innovative, industry-leading products
• and experiences that help customers access, share and control their financial
• data so they can make smart decisions with their money. Teams enable innovation
• while adhering to the firm’s data sharing principles of security, customer
• control and convenience, and privacy.