JobsProduct ManagerRaleighProduct Manager - FMAX Platform Experience
Fidelity Investments
Posted yesterday
Product Manager - FMAX Platform Experience
Fidelity Investments · Durham, North Carolina, United States
In short
You will drive the adoption and evolution of the Managed Account Xchange platform by collaborating with product, technology, and distribution teams. Responsibilities include defining product roadmaps, conducting user research, managing the product development lifecycle, and ensuring high-quality releases through rigorous testing.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
The role requires a bachelor's degree and 3–5+ years of experience in the financial services industry. Candidates should possess strong critical thinking skills, experience in product development or consulting, and the ability to translate complex customer needs into intuitive digital solutions.
About Fidelity Investments
WEBSITE
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Questions about this role
- Is this Fidelity Investments role remote?
- Tagged on site.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 2-5 years.
The posting, in full
Fidelity will not provide immigration sponsorship for this position. The Role Join a team at the forefront of building Fidelity Institutional’s integrated wealth management platform within one of the fastest-growing segments of the market. We are seeking a results-focused and motivated associate to join the Managed Platforms team within the Fidelity Institutional Wealth Advisory Managed Solutions organization.
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Fidelity will not provide immigration sponsorship for this position.
Job Description
The Role
Join a team at the forefront of building Fidelity Institutional’s integrated wealth management platform within one of the fastest-growing segments of the market. We are seeking a results-focused and motivated associate to join the Managed Platforms team within the Fidelity Institutional Wealth Advisory Managed Solutions organization.
In this role, you will drive the adoption and evolution of Fidelity’s Managed Account Xchange platform (FMAX), a critical component of our wealth management and advisory offering. You will partner closely with other product managers, distribution, and technology teams—as well as external clients and strategic vendors—to help define and deliver scalable, integrated managed account solutions.
The Expertise and Skills You Bring
Gather and synthesize customer insights through user research, industry analysis, and engagement with distribution partners to inform product decisions
Assess the competitive landscape to identify opportunities for differentiation and innovation
Contribute to product roadmap development and prioritization aligned to business and client outcomes
Drive key aspects of the product development lifecycle, including requirements definition, UX collaboration, API development, and end-to-end experience validation
Conduct business testing across functionality, operational workflows, and user experience to ensure high-quality releases
Support and help lead release readiness, rollout planning, and post-launch validation
Create and maintain product documentation, training materials, and knowledge-sharing resources
Communicate product updates and release information to sales, marketing, and support teams
Partner across internal teams and external vendors to streamline processes, enhance client experience, and ensure compliance with regulatory requirements
Identify opportunities for continuous improvement and innovation, driving more efficient and effective ways of delivering value
- Bachelor’s degree required; 3–5+ years of financial services experience
- Experience in product development, consulting, or similar roles preferred
- Exposure to managed accounts or advisory platforms is a plus
Strong passion for solving customer problems and delivering intuitive, digital-first solutions
Demonstrated ability to think critically and translate complex customer needs into actionable solutions
Excellent communication, presentation, and influencing skills across diverse audiences
Comfortable working in ambiguous environments with the ability to adapt and manage competing priorities
Highly self-motivated with a strong sense of ownership and intellectual curiosity
The Team
Fidelity Institutional (FI) delivers clearing, custody, brokerage, and investment solutions to a diverse client base, including RIAs, broker-dealers, banks, and insurance firms.
This role operates at the intersection of sales, relationship management, product, and technology—serving as a key connector across Fidelity’s ecosystem. You will join a collaborative and forward-thinking team focused on expanding the reach and impact of Fidelity’s managed platform offerings.
Reporting to the VP, Product Leader for FMAX, you will play a critical role in shaping the future of Fidelity’s advisory technology and delivering exceptional client experiences.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications
Category:
Product Management
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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