Product Manager

Job Summary

• PODS is reimagining the moving and storage experience, and we’re building
• products and services that make it easier for customers to plan, book, and
• manage their move. We’re looking for a Senior Product Manager to develop new
• capabilities and improve existing offerings across our core product portfolio.
• This role connects customer needs, business priorities, technology, and
• operational requirements to deliver products that improve the customer
• experience, drive revenue growth, and increase operational efficiency.

• This role will report to the Director of Core Product and own the strategy,
• roadmap, and performance of an assigned product area. With a high degree of
• autonomy, you will develop a three-year vision aligned with the broader
• portfolio strategy, create annual roadmaps, and work with engineering and
• business partners to deliver them. You will collaborate across product, design,
• engineering, operations, marketing, sales, customer experience, finance, and
• analytics. Success requires excellent written and oral communication, strong
• analytical skills, sound business judgment, and the ability to influence
• cross-functional teams. You should be comfortable understanding technical
• complexity, contributing to engineering discussions, and balancing customer
• value, business impact, and operational feasibility.

• We’re excited about the future of moving, and if you’re passionate about
• delighting customers in a rapidly evolving space, this role is for you!

A Day in The Life

• Here at PODS, our product teams work closely with engineering, design, and
• business partners to solve customer problems and deliver measurable results. You
• will turn a long-term vision into prioritized initiatives, clear requirements,
• and actionable user stories, working in an Agile environment to deliver
• improvements iteratively. You will use data, customer research, market insights,
• and frontline feedback to identify opportunities and test assumptions. Day to
• day, you will align stakeholders, make tradeoffs, manage dependencies, and
• support product launches and operational readiness. We learn rapidly by testing
• new experiences, measuring their impact, and incorporating those learnings into
• the roadmap. If you enjoy taking ownership of complex problems and working
• across teams to improve the customer experience, this role may be a great fit
• for you.

About PODS

• As an industry leader in moving and storage, PODS offers personalized solutions
• tailored to customers’ unique needs, specifically those planning long-distance
• moves. We provide flexibility and control that other moving methods lack,
• including built-in storage, adjustable scheduling, and the ability to load and
• unload belongings on your own schedule. Additionally, we provide a comprehensive
• moving experience, including multiple container sizes, PODS City Service,
• packing supplies, connection to trusted local labor providers, and even car
• shipping.

Responsibilities

• Own the vision, strategy, and roadmap for an assigned product area within

PODS’ core product portfolio, prioritizing opportunities based on customer

needs, business value, and operational impact

• Use customer research, data analysis, market insights, and stakeholder

feedback to identify problems, assess opportunities, and develop business cases

and product recommendations

• Lead end-to-end product delivery with engineering, design, and business

• partners, translating priorities into clear requirements, user stories, and
• acceptance criteria while managing dependencies and tradeoffs

• Align cross-functional stakeholders on product priorities, launch plans, and

operational readiness; communicate progress, risks, and decisions to the

Director of Core Product and other leaders

• Define and own success metrics for customer adoption, satisfaction, financial

results, and operational performance; design experiments, evaluate results, and

continuously improve products after launch

• Basic Qualifications
• Bachelor's degree
• 7+ years of product or program management, product marketing, or technology

experience

• 5+ years of technical product or program management experience
• Comfort with SQL and data analysis
• Experience contributing to engineering discussions around technology decisions

and strategy related to a product

• Experience in building customer-facing products utilizing a multi-year roadmap
• Experience in representing and advocating for a variety of critical customers

and stakeholders during executive-level prioritization and planning

• Demonstrated ability to deliver with complete independence in situations where

product strategy is not yet defined

• Experience with end-to-end product delivery
• Experience working directly with Engineers on product enhancements

Preferred Qualifications

• Bachelor’s or Master’s degree in business, technology, engineering, economics,

or a related field

• Experience building and scaling consumer-facing products, services, or

enterprise capabilities

• Entrepreneurial and inventive spirit with a track record for delivering

results in fast-moving and demanding environments

• Experience in project management methodologies, business analysis, or process

improvement

• Experience in logistics, transportation, retail, technology, or service-based

industries