Product Manager, Marketplace Buyer Experience

Key responsibilities

• Own the product strategy and roadmap for buyer-facing discovery and

transaction surfaces, and keep it aligned to business priorities.

• Turn customer and business problems into clear written product definition:

one-pagers, PRDs, design briefs and release plans.

• Partner daily with engineering and design to scope, sequence and ship, making

• the tradeoff calls when timelines or capacity are constrained. - Improve
• search relevance and the discovery journey so buyers reach the right
• equipment with less effort.

• Deliver and evolve the buying formats the marketplace offers, spanning

auction bidding and fixed-price purchase.

• Define success measures before launch, ensure they are instrumented, and use

the results to decide what comes next.

• Work with the upstream platform and listings teams whose services this

experience depends on, and represent buyer needs in their roadmaps.

• Support international rollout, where the same experience ships across

multiple countries, languages and regulatory contexts.

• Keep stakeholders and leadership current on progress, risks and outcomes

without being chased for it.

RESPONSIBILITIES

• Responsible for an area of the buyer experience, end-to-end, including

• writing the story, driving cross-functional execution, making thoughtful
• product decisions along the way, and sharing insights and results throughout
• the company.

• Evaluates market and consumer user experience research and results based on

• discovered industry trends and competitor landscapes, through conversations
• with the customer, data analysis and metrics.

• Identifies the highest impact work, prioritizes, and delivers improvements in

a measurable way.

• Partners with other product teams, engineering, design, and various other

stakeholders as necessary to create a high-achieving team.

• Drives crucial product initiatives.
• Articulates complex problems with exceptional clarity and contributes to team

strategy

• Takes ownership of the problem through to the solution within and across

teams, peers, partners and leadership.

• Actively ensures their product team is aligned and engaged.
• Perform other duties as assigned.

QUALIFICATIONS

• Required qualifications
• 3+ years in product management, including consumer-facing web products where

customers complete transactions.

• Demonstrated end-to-end ownership of a product area, from problem definition

through launch and iteration.

• Strong written communication: you can make a complex tradeoff legible to

engineers and executives in the same document.

• Comfort with technical systems: you can read an API contract, follow how data

moves between services, and debate implementation tradeoffs credibly.

• Fluency with product analytics and a habit of defining and monitoring your

own metrics.

Preferred qualifications

• Marketplace, auction or e-commerce experience, particularly where payment

follows a commitment rather than an immediate cart checkout.

• Search and relevance experience: ranking, filtering, query understanding.
• Experience shipping across multiple countries and languages.
• Familiarity with real-time systems such as live bidding or streaming updates.
• Hands-on with AI development tools such as Claude Code, for investigating the

• codebase, tracing behaviour and checking data without waiting on
• engineering.

Competencies

• Delivery and quality: ships predictably, at a standard that holds up.
• Product judgment and prioritization: chooses well and says no clearly.
• Customer and problem insight: grounds decisions in evidence.
• Communication and documentation: writes so others can act without a meeting.
• Alignment and influence: builds agreement across teams and upward.