Product Manager

• Join a dynamic team at the forefront of digital product innovation for small
• business and commercial banking. We are seeking a detail-oriented,
• customer-focused Product Manager to join our Commercial Digital team. In this
• role, you will be responsible for leading the development and delivery of
• digital product solutions that meet the evolving needs of commercial and small
• business clients, as well as internal partners. You will oversee the full
• product lifecycle—from ideation and strategy to execution and
• enhancement—ensuring our offerings deliver measurable value to customers and the
• organization.

• This is an excellent opportunity to shape product strategy within a trusted
• financial institution by partnering with technology, design, operations, and
• business stakeholders to deliver secure, scalable, customer-centric digital
• capabilities.

Key Responsibilities

• Develop and execute product strategies and roadmaps aligned with the bank’s
• objectives and customer needs.

• Own end-to-end delivery and performance for assigned Commercial Digital
• products, and support other Commercial Digital products through shared roadmap
• planning, dependency management, and cross-team execution.

• Conduct market research, competitive analysis, and customer discovery to inform
• product direction.

• Own and prioritize the product backlog; collaborate with technology, operations,
• and other cross-functional partners to ensure effective delivery.

• Serve as the voice of the customer, translating feedback into actionable
• insights and product enhancements.

• Partner with internal stakeholders, including Risk, Legal, Compliance,
• Marketing, and Sales, to support product success.

• Monitor product performance, identify and mitigate risks, and regularly report
• progress to leadership.

• Promote a culture of continuous improvement through feedback loops and iterative
• development.

• Coordinate dependencies across internal and external teams to ensure seamless
• execution.

• Foster a team environment that values curiosity, accountability, and
• customer-first thinking.

Why Join Us

• As a trusted financial institution, we are committed to supporting the diverse
• needs of our commercial clients. In this role, you will play a key part in
• shaping the future of our commercial digital capabilities, working with a
• collaborative team that values integrity, accountability, and excellence in
• client service.

• Preferably, this position would work from Jefferson City, MO, but may work out
• of any market location within our footprint.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• This role works in a standard office environment and involves extended periods
• at a computer, regular communication in person and by phone, and occasional
• lifting of items up to 25 pounds. The Bank will provide reasonable
• accommodations to enable individuals with disabilities to perform the essential
• functions of this position.

ADDITIONAL REQUIREMENTS

• Regular and reliable attendance and punctuality are required for this position.
• Must be able to perform the essential functions of this position with or without

reasonable accommodation

Qualifications

Required

Bachelor’s degree in business, finance, or a related discipline.

• Minimum of 2 years of experience in product management or a relevant role within
• the banking industry.

• Familiarity with commercial banking and small business client needs and/or
• digital servicing and origination journeys.

Strong analytical, organizational, and problem-solving skills.

• Ability to work independently and manage multiple priorities in a fast-paced
• environment.

• Excellent verbal and written communication skills; able to communicate with both
• technical and non-technical audiences.

Experience working within an Agile product development framework.

Team-oriented mindset with a positive, collaborative approach.

Strong command of Microsoft Office Suite.

Preferred

Experience in a traditional or regional banking environment.

• Familiarity with regulatory and compliance considerations in banking product
• development.

Experience working within a highly matrixed organization.