Product Manager- WMS WorldCat Discovery

Together we make breakthroughs possible.

At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You’ll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC?

OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions—performance, experience, and skills—along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.

We know the best ideas don’t always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We’re committed to your success—both personally and professionally. Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs.

Free use of our on-site fitness center, gym sports, group exercise classes, and game room

Onsite catering and cafeteria subsidized by OCLC

Health and wellness events

Work environments with individual and team spaces and the latest technology tools

Paid parental leave and adoption assistance

Tuition reimbursement and Public Service Loan Forgiveness eligibility

Company-subsidized pricing on local tickets and memberships

Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The job details are as follows

OCLC is seeking a Product Manager to lead product strategy and execution for Capira, OCLC's public library discovery and engagement platform. This role will drive enhancements that help libraries deliver seamless digital experiences for their patrons, from resource discovery and account management to community engagement. Working closely with engineering, UX, and library partners, the Product Manager will balance customer needs, market trends, and business priorities to advance Capira's roadmap and support OCLC's commitment to innovation in public libraries.

Produces product strategy, roadmaps, annual product plans, business cases, and monthly product reviews, launch plans, white papers, product presentations, market messaging, event support, competitive write-up and user personas.

Contributes to the production of: Portfolio business plans, strategies, roadmaps, metrics, and operational plans; portfolio progress plans and reviews; user requirements and functional specs

Responsibilities

Product Strategy and Planning

Oversees market analysis and develops product strategy and business case. Defines strategic product goals.

Produces product roadmap

Collaborates on release plans with Development

Collaborates with finance in the production of product budgets and forecasts

Develops pricing strategies and product positioning plans which contribute to maximizing product profitability

Leadership and Management

Provides leadership to cross-functional product workgroups. Leads Product management meetings. Resolves conflicts and drives consensus.

Facilitates collaboration and communication and secures commitment between Development and Product Management and other divisional workgroups towards achievement of common goals.

Develops and monitors progress on product roadmap

Product Marketing Oversight and Consultation

Assists in the development of strategies for customer acquisition and retention; manages relationships with user groups and assists sales team in generation of marketing and awareness plans.

Understands how and when to commission market research in order to develop and maintain expertise in markets served, alternative services, new technology, and related standards.

Can generate appropriate information for market sizes by sector / territory and can generate market penetration statistics.

Provides training and support to the sales and support team; may assist in significant sales calls.

Analyses reasons for OCLC product wins and losses against competition and can provide meaningful information to aid product planning.

Will work to define and rationalize user personas

Will produce market/sector white papers

Consultation on Portfolio Planning

Provides input into portfolio business plans, roadmaps, strategies, metrics, and progress reports and reviews

Qualifications

Minimum Required

Bachelors Degree or equivalent experience

• 2 to 4 years experience in library services or library management systems
• 2 to 4 years experience in product, project or program management

2 to 4 years experience in supporting online/database services, preferably in the library field

Well developed communication and presentation skills

• Strong understanding of the Product Management Lifecycle model
• Demonstrated ability with Financial planning and financial forecasting
• Desired but not Required
• Experience in managing staff or team leadership
• Experience leading cross functional workgroups
• Knowledge of OCLC products and services
• Working Conditions: Normal office environment.

ADA/EAA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.