Lead Technical Product Manager

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

As a Lead Technical Product Manager within Optum Technology, you will drive product strategy, backlog management, and technical feature execution supporting UHC HEDIS® Retrospective and Prospective projects. This program is a strategic quality platform that transforms clinical and administrative data into actionable insights, enabling healthcare organizations to proactively improve member outcomes, close care gaps, and deliver accurate, compliant quality reporting that supports accreditation, regulatory requirements, and STAR performance. In this full-time telecommuter role, you will collaborate closely with cross-functional engineering, architecture, and business teams to deliver scalable quality technology solutions and optimize platform capabilities.

Primary Responsibilities

Experience with HEDIS® specifications and NCQA requirements

Own and execute technical product features, user stories, and multi-quarter release roadmaps for UHC HEDIS® Retrospective and Prospective quality platform solutions

Lead sprint planning, backlog grooming, and daily agile ceremonies alongside engineering and system architecture teams

Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement across product management practices

Partner with clinical data analysts, software engineers, and healthcare operations stakeholders to translate complex clinical data requirements into clear technical specifications

Establish and monitor product performance metrics (KPIs) to track platform adoption, feature reliability, and data processing efficiency for STAR quality reporting

Manage product risks, resolve operational bottlenecks, and evaluate emerging trends to inform solution design and strategic innovation

Facilitate cross-functional communication and change management across UnitedHealthcare and Optum Technology teams to ensure seamless platform deployments

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

Bachelor’s degree or 4+ years of equivalent product or business operations experience

6+ years of experience in technical product management, technical program management, systems analysis or technical business operations

4+ years of experience defining technical product roadmaps, writing user stories, and prioritizing backlogs in an Agile/Scrum environment

3+ years of experience leveraging data analytics and performance metrics (KPIs/OKRs) to drive product strategy and feature delivery

Experience with HEDIS® specifications and NCQA requirements

Preferred Qualifications:

Certified Product Owner (CPO), Agile Certified Practitioner (PMI-ACP), or SAFe Product Owner/Product Manager (POPM) certification

2+ years of experience with HEDIS® measures, STAR ratings, or healthcare quality reporting platforms

Experience utilizing enterprise-approved AI or digital productivity tools to optimize backlog grooming, requirements writing, or workflow automation

Experience working with clinical data sets, electronic health records (EHR), or healthcare claims data

Demonstrated experience presenting product features and technical roadmaps to cross-functional stakeholders

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.