Chase Auto Product Manager, Vice President

• The Chase Auto Product team operates as an agile construct within the Consumer
• Bank, sitting at the intersection of the product, technology and experience
• (PTX). You enjoy shaping the future of product innovation as a core leader,
• driving value for customers, guiding successful launches, and exceeding
• expectations. Join our dynamic team and make a meaningful impact by delivering
• high-quality products that resonate with clients.

• As a Product Manager in Chase Auto, you will innovate new product offerings and
• leads the end-to-end product life cycle. As a core leader, you are responsible
• for acting as the voice of the customer and developing profitable products that
• provide business value. Utilizing your deep understanding of how to get a
• product off the ground, you guide the successful launch of products, gather
• crucial feedback, and ensure top-tier client experiences. With a strong
• commitment to scalability, resiliency, and stability, you collaborate closely
• with cross-functional teams to deliver high-quality products that exceed
• customer expectations.

• Chase Auto Product team is seeking a Product Manager who will dive head-first
• into creating innovative solutions focused on supporting Auto stakeholders.
• This role will own the identification and delivery of features and experiences
• to drive our efforts to expand and modernize customer, OEMs and dealer
• experiences. If you have proven experience launching successful products in
• dynamic, consumer-facing companies, passion for improving people’s lives, the
• ability to craft and deliver creative solutions to challenging (but exciting)
• customer problems, then we are looking for you!

Job responsibilities

• Drive value for our customers by guiding successful product discovery

utilizing the right techniques and make informed decisions based on data.

• Lead successfully multiple simultaneous complex strategic product initiatives

• and own the end-to-end product lifecycle from the customer research,
• discovery, delivery to product launch and monitoring post launch performance
• of the product for continuous improvements.

• Provide visibility opportunities across product and business eco system

senior leaders throughout Auto

• Identify opportunities for product improvement and differentiation,

efficiency and standardization, scalability, and drive process improvements.

• Leverage systems thinking to articulate end-to-end solution to stakeholders
• Find synergies across various stakeholders, partners and vendors within the

solution eco system

• Conduct walk-through and training sessions to update stakeholders and user

groups, third party vendors and all stakeholders in product eco system

• Support and govern adherence to Chase policy, procedures and compliance

framework

• Required qualifications, capabilities, and skills
• Energetic self-starter with ability to drive delivery of the strategic vision

with demonstrated effectiveness leading and problem solving across a

multi-disciplinary team

• Strong stakeholder management skills, must be organized and able to execute

in a strong matrix organization; plan and break down into achievable

deliverables

• Excellent communication capabilities, clearly and succinctly message with

appropriate level of detail to various stakeholders such as cross-functional

teams, senior leadership, and vendors

• Demonstrated experience in leading customer facing product initiatives,

including development of the product strategy, roadmaps and initiatives

• Proven track record of influencing and effectively resolving issues and

conflicts to ensure timely delivery

• Understanding of customer experience analytics, agile methodologies (toolset

such as JIRA, Confluence etc.) and product operating models

• Proven experience working in a highly matrix organizations with ability to

collaborate effectively across a broad set of areas

• Preferred qualifications, capabilities, and skills
• Demonstrated experience in a product manager role
• Strong understanding of business processes, systems, and modern technology

stack

• Knowledge of AI application in product construct and proven ability to

automate stories, acceptance testing to support efficiencies

• Bachelor’s or master’s degree

• Chase is a leading financial services firm, helping nearly half of America’s
• households and small businesses achieve their financial goals through a broad
• range of financial products. Our mission is to create engaged, lifelong
• relationships and put our customers at the heart of everything we do. We also
• help small businesses, nonprofits and cities grow, delivering solutions to solve
• all their financial needs.

• We offer a competitive total rewards package including base salary determined
• based on the role, experience, skill set and location. Those in eligible roles
• may receive commission-based pay and/or discretionary incentive compensation,
• paid in the form of cash and/or forfeitable equity, awarded in recognition of
• individual achievements and contributions.  We also offer a range of benefits
• and programs to meet employee needs, based on eligibility. These benefits
• include comprehensive health care coverage, on-site health and wellness centers,
• a retirement savings plan, backup childcare, tuition reimbursement, mental
• health support, financial coaching and more. Additional details about total
• compensation and benefits will be provided during the hiring process.

• We recognize that our people are our strength and the diverse talents they bring
• to our global workforce are directly linked to our success. We are an equal
• opportunity employer and place a high value on diversity and inclusion at our
• company. We do not discriminate on the basis of any protected attribute,
• including race, religion, color, national origin, gender, sexual orientation,
• gender identity, gender expression, age, marital or veteran status, pregnancy or
• disability, or any other basis protected under applicable law. We also make
• reasonable accommodations for applicants’ and employees’ religious practices and
• beliefs, as well as mental health or physical disability needs. Visit our FAQs
• [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
• requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

• Our Consumer & Community Banking division serves our Chase customers through a
• range of financial services, including personal banking, credit cards,
• mortgages, auto financing, investment advice, small business loans and payment
• processing. We’re proud to lead the U.S. in credit card sales and deposit growth
• and have the most-used digital solutions – all while ranking first in customer
• satisfaction.