Account Executive, Adapt, Amazon Adapt

Application deadline: Oct 10, 2026

• Adapt is hiring an Account Executive to serve the Amazon Ads Large Customer
• Sales (LCS) organization. This position can be remote in the US. Adapt operates
• as a talent flywheel within Amazon Ads, deploying experienced Account Executives
• across the LCS organization to maintain coverage continuity and elevate
• performance during periods of transition. Adapt team members report to the Head
• of the US Adapt AE team and collaborate closely with their coverage Sales
• Managers, operations partners, and Adapt peers deployed across the US. Every
• Adapt assignment is an opportunity to deliver measurable impact for customers,
• learn rapidly, and strengthen the resilience of the Amazon Ads organization.

• As an Account Executive on the Adapt team, you will be a significant and
• autonomous contributor responsible for managing customer initiatives and
• relationships across a rotating portfolio of Fortune 500 accounts. From day one
• of each new assignment, you will use your advertising expertise, business
• acumen, and high judgment to earn trust with customers, agencies, and internal
• stakeholders — quickly and credibly.

• This role demands a practitioner who is actively developing their strategic
• instincts. You will work independently on most initiatives, seek direction
• and/or use high judgment when navigating complex situations, and bring a
• structured, data-driven approach to every customer relationship. You will also
• embrace AI tools as force multipliers — using them to accelerate ramp time,
• increase the quality of customer interactions, and share learnings that improve
• how the broader Adapt team operates.

This is a full-time (40 hours/week) position. Part-time (30 hours/week)

candidates are also encouraged to apply.

Key job responsibilities

Business Performance

• Own high-quality coverage transitions across assigned books of business,

• including structured onboarding, account immersion, and delivery of coverage
• artifacts upon transition.

• Achieve quarterly and annual revenue targets across Display, Video, Sponsored

Display, and other Amazon Ads solutions.

• Drive YoY account growth by deepening customer partnerships, expanding durable

• advertiser investment, and identifying incremental revenue opportunities across
• lines of business. These include annual agreements.

• Maintain a consistent cadence of customer meetings, ensuring customer short

• and long-term expectations are met with proactive outreach and structured
• follow-through.

• Engage at the VP and above level within advertiser and agency organizations to

• act as a strategic partner, unlock incremental opportunity, and accelerate deal
• cycles.

Customer Strategy & Advertiser Experience

• Use strong knowledge of Amazon Ads solutions, capabilities, and guidelines to

• educate and influence customers with productive conversations that drive revenue
• and support their long-term goals.

• Understand your customers' competitive landscape and Amazon's competitive

• position. Translate this knowledge into relevant insights and guidance for
• multiple advertiser and agency contacts.

• Identify and capture customer feedback through team mechanisms. Escalate

product gaps and solution opportunities appropriately.

Operational Discipline

• Maintain strong Salesforce hygiene: log engagements and opportunities on time,

• keep pipeline clean and free of past-due items, and deliver accurate business
• visibility to your manager and sales leadership.

• Leverage AI tools and agents to accelerate account ramp, improve customer

• interaction quality, and scale your productivity. Contribute to team-wide AI
• best practices by sharing agents and use cases that benefit peers.

Organizational Impact

• Contribute to cadenced reporting and narratives in the Amazonian style of

• written communication. Participate in team-wide initiatives via SMEships and
• workstreams.

• Cross-pollinate learnings from each account assignment to improve Adapt's

• collective playbook. Share best practices, surface patterns, and help develop
• frameworks that scale across the organization.

Voice of Customer & Leadership

• Earn Voice of Customer (VOC) feedback that reflects trust, strong relationship

management, and strategic partnership — not transactional vendor engagement.

• Expand your impact from the campaign and media level toward the broader

• business level, ensuring customers view you as a strategic partner invested in
• their success.

About the team

• Adapt deploys highly skilled, hyper-agile talent to ensure that advertisers can
• continue to invest in their partnerships with Amazon Ads uninterrupted during
• coverage gaps created by extended leave of absence (parental, medical) or other
• business continuity needs. We do not simply backfill — we use every coverage
• assignment as an opportunity to implement best practices, identify scalable
• solutions, and strengthen the broader Amazon Ads organization. The standard of
• customer service, strategic partnership, and revenue attainment must be
• maintained, and often elevated, during every engagement. Basic Qualifications: -
• 3+ years of digital ad sales as an individual contributor experience

• Knowledge of ad technologies (e.g. DMP, CRM Matching, etc.)
• Experience with sales CRM tools such as Salesforce or similar software
• Proficiency with general AI tools and a demonstrated commitment to integrating

AI into daily workflows Preferred Qualifications: - 5+ years of digital ad sales

as an individual contributor experience

• Experience of high level negotiation and successful internal and external

relationship management

• Experience working cross-functionally and with a wide range of employees with

different skill sets

• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.

• Los Angeles County applicants: Job duties for this position include: work safely
• and cooperatively with other employees, supervisors, and staff; adhere to
• standards of excellence despite stressful conditions; communicate effectively
• and respectfully with employees, supervisors, and staff to ensure exceptional
• customer service; and follow all federal, state, and local laws and Company
• policies. Criminal history may have a direct, adverse, and negative relationship
• with some of the material job duties of this position. These include the duties
• and responsibilities listed above, as well as the abilities to adhere to company
• policies, exercise sound judgment, effectively manage stress and work safely and
• respectfully with others, exhibit trustworthiness and professionalism, and
• safeguard business operations and the Company’s reputation. Pursuant to the Los
• Angeles County Fair Chance Ordinance, we will consider for employment qualified
• applicants with arrest and conviction records.

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for
• employment qualified applicants with arrest and conviction records.

• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.

• The base salary range for this position is listed below. Your Amazon package
• will include sign-on payments, restricted stock units (RSUs), and sales
• incentives. Final compensation will be determined based on factors including
• experience, qualifications, and location. Amazon also offers comprehensive
• benefits including health insurance (medical, dental, vision, prescription,
• Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental
• Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and
• Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental
• leave. Learn more about our benefits at https://amazon.jobs/en/benefits
• [https://amazon.jobs/en/benefits].

USA, , - 89,100.00 - 155,900.00 USD annually