Principal Account Executive

Job Summary

• Manages ACI's overall relationship with portfolio of established highly
• strategic, Tier 1 accounts.  Develops deep client relationships, develops and
• maintains ongoing account strategy, manages deals and contributes to deal
• strategy for some of ACI largest banking clients. Responsible for identifying
• and cultivating new opportunities and ensuring ACI brings them to close.  Keeps
• current, up-to-date knowledge on ACI products/enhancements and related client
• value proposition for assigned accounts, knows market competition, and stays
• informed of industry trends. Builds and maintains high-quality account plans,
• accurate client health status and other executive level information on account
• activity, opportunities, and reliable forecast data.

Job Responsibilities

• Manage ACI’s overall relationship with assigned portfolio of large, strategic

• accounts, with emphasis on developing and continually expanding relationships
• with key executives (uplevel, down level and horizonal within client org).
• Customer satisfaction, retention and growth are key requirements and
• measurements.

• Develop and then regularly update strategic account plans.  Collaborate

• cross-functionally to positively affect client health, drive revenue growth
• and enhance overall satisfaction in working with ACI Worldwide.

• Lead onsite Executive Strategic Business Reviews by crafting client-tailored

• agendas, engaging key internal stakeholders to support our strategic clients,
• and ensuring follow-through on post-review action items to ensure ACI is
• known for follow-through and meeting commitments.

• Serve as the voice of client and the client’s advocate within ACI while

equally supporting ACI’s goals and internal team members.

• Manages all necessary administrative aspects of the assigned account

• portfolio consistent with account management best practices and ACI
• processes.

• Keeps current on ACI products/enhancements, value proposition, path to

• modernization for assigned portfolio, market competition and key industry
• trends.

• Understand and adhere to all corporate policies to include but not limited to

the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job

• Bachelor’s degree or equivalent experience.
• 12+ years of demonstrated success managing Tier 1 strategic accounts such as

• Bank of America, Wells Fargo and other similar.  Preferably with deep
• experience selling payments solutions.

• Must have a combined minimum experience of 10 years in banking, payments,

e-commerce or mobile payments industries.

• Must have successful sales and client retention record.
• Excellent executive presentation, verbal and written communication skills.
• Ability to understand business and technical solutions, while effectively

promoting customer value propositions.

• Ability to move the sales process to closure.
• Ability to articulate and professionally present to executive leaders and to

respond creatively to meet customer needs.

• Understanding and knowledge of ACI products/solutions is a plus.
• Selling technology solutions into multi-national organizations companies,

and/or merchant acquirers/processor experience is highly desired.

• Payments or payments processing related sales experience a plus.
• Salesforce.com experience preferred.

Work Environment

• Remote with client and internal travel expected
• Travel required – 30%

Core Capabilities

• We seek colleagues who embody our core capabilities — these shape our culture
• and enable us to make a meaningful impact together:

• Ensure Accountability: holding self and others accountable to meet

commitments.

• Drives Results: consistently achieving results, even under tough

circumstances.

• Customer Focus: building strong customer relationships and delivering

customer-centric solutions.

• Cultivate Innovation: creating new and better ways for the organization to be

successful.

• Collaborates: building partnerships and working collaboratively with others.
• Courage: stepping up to address difficult issues, saying what needs to be

said.

• Applicants must be currently authorized to work in the US on a full-time basis.
• This position does not offer sponsorship for employment visa status or work
• permit now or in the future.

• In return for your expertise, we offer opportunities for growth, career
• development, and a competitive compensation and benefits package—all within an
• innovative and collaborative work environment.

• Are you ready to help us transform the payments ecosystem? To learn more about
• ACI Worldwide, visit our web site at www.aciworldwide.com
• [http://www.aciworldwide.com] or careers.aciworldwide.com
• [https://careers.aciworldwide.com], requisition #20020

• ACI Worldwide is an AA/EEO employer in the United States, which includes
• providing equal opportunity for protected veterans and individuals with
• disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams

• Job seekers should be aware of ongoing recruitment scams where individuals or
• organizations impersonate legitimate companies to offer fake job opportunities.
• These scams often involve requests for personal information, payments, or
• interviews through unofficial channels. Please be cautious and verify any
• communications claiming to be from our company (www.aciworldwide.com
• [http://www.aciworldwide.com] / @aciworldwide.com).

• The ACI Worldwide recruitment team will always follow official channels and will
• never request payment.

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