JobsAccount ExecutiveUnited StatesAccount Executive, Public Safety
Genetec
Posted today
Account Executive, Public Safety
Genetec · California, United States
In short
The Account Executive is responsible for growing market share and product adoption within the public safety and public administration sectors. This involves managing existing customer relationships, prospecting for new business, and collaborating with internal teams and partners to meet operational goals.
What they're looking for
MUST-HAVE SKILLS
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Candidates must have a thorough understanding of public safety operations, compliance requirements, and complex procurement environments. Proven experience in territory planning and the ability to navigate hierarchical buying cycles are essential for success in this role.
About Genetec
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Questions about this role
- Is this Genetec role remote?
- Tagged remote.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 5-10 years.
The posting, in full
Genetec is a leading provider of video management, access control products and license plate recognition. A key area of focus is our Public Safety and Public Administration verticals. Our Unified Genetec Solution offers a comprehensive range of products that help agencies meet their operational goals and workflows. The Account Executive (AE) on this team will be responsible for understanding those goals, customer specific workflows, and aligning the Genetec solution accordingly, covering the territories of Idaho, Utah, Washington and Oregon.
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Job overview
Genetec is a leading provider of video management, access control products and license plate recognition. A key area of focus is our Public Safety and Public Administration verticals. Our Unified Genetec Solution offers a comprehensive range of products that help agencies meet their operational goals and workflows.
The Account Executive (AE) on this team will be responsible for understanding those goals, customer specific workflows, and aligning the Genetec solution accordingly, covering the territories of Idaho, Utah, Washington and Oregon.
Your day at a glance
Your primary responsibility as Public Safety / Public Admin AE is to grow market share and adoption of Genetec products. Below are the key areas of focus and estimated time allocations:
Existing Customers (30%)
Portfolio Expansion – Understand each customer’s current environment and long-term goals to proactively expand Genetec product usage
Product Adoption – Close consumption gaps by helping customers fully use the platform and become strong advocates for Genetec within their organization
Customer as a Reference- Foster strong relationships that lead to customer advocacy within the public safety community
New Logo Customers (35%)
Prospecting – Proactively identify and pursue new business opportunities
Aligning with the Buying Cycle – Understand where buyers are in the cycle, influence early, promote our grants program, and position Genetec in RFPs when needed
Partner Collaboration (15%)
Account Planning and Target Accounts – Work closely with end user customers, channel partners, and your PAE to align on goals, strategies to drive demand for the platform
Internal Collaboration – Align with Sales Engineers, SMEs, PAEs and the Genetec partner team to minimize conflict and meet customer needs
Marketing (10%)
Tradeshows – Attend and contribute to events focused on Public Safety and Public Admin verticals
End User Groups – Lead and support regional/national user groups to deepen customer engagement and insight
Administrative (10%)
CRM – Maintain disciplined, strategic, and timely CRM activity
Training and Product Knowledge – Continuously expand product and industry expertise through Genetec resources
Internal Systems and Processes – Leverage internal tools, follow internal processes, and HR systems required for the AE role
What makes you a great fit
Thorough understanding of operations, compliance requirements, and workflows within Public Safety and Public Administration agencies
Established relationships within the vertical
Proven ability to sell to committees and navigate complex, hierarchical procurement environments
- Strong understanding of how Genetec products align with end user operations and workflows
- Familiarity with vertical-specific tradeshows, associations, and publications
- Deep knowledge of procurement processes and requirements used by public sector end users
- Ability to anticipate product and market needs based on vertical-specific trends
Comprehensive understanding of the Genetec platform as it relates to Public Safety and Public Admin
Exceptional time management and territory planning skills, particularly in roles requiring significant travel
AEs will be evaluated based on their annual targets and performance in the following areas:
Expansion sales with existing customers
- New sales with new logo accounts
- Strategic technology partnership development and engagement
- Leads generated and converted
- Number and quality of end-user references
- Participation and effectiveness in user groups
- CRM management and discipline
- Product and industry knowledge
- Forecasting and forecasting accuracy
- Let’s talk perks!
- Attractive compensation package with 401K match
- Training Tuition Reimbursement Program
Work-life balance with a flexible working schedule
We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!
Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.
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