Airline Account Manager For Prestigious International Airline in DFW Airport

Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious International Airline for our Dallas/Fort Worth, TX (DFW) Location.

The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

DEPARTMENT: Dallas/Fort Worth, TX (DFW)

REQUIREMENTS AND SKILLS NEEDED

•  Proven LEADERSHIP abilities and ORGANIZATIONAL skills
•  Excellent interpersonal, coaching and counseling skills
•  Understand that staff development is a leader’s responsibility
•  Self-driven focus on Customer and Client satisfaction
•  Ability to excel under pressure of meeting extreme deadlines
•  Able to communicate effectively, both verbally and in writing
•  Experienced in planning a roster and monitoring work schedules
•  Able to solve daily problems and make quick decisions within the operation

 5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred

•  Flexible and able to promote positive attitudes from subordinates
•  Computer Software (Word & Excel), typing, and ticketing experience

 Able to work varied hours

• SPECIFIC DUTIES INCLUDE:
•  Provide hands-on supervision of the staff and delegate workload

 Provide direct customer relations support

 Ensure that account operates according to schedule and service level agreements

 Recruit, interview, and hire staff

•  Oversee the long-term analysis of manpower needs, groom potential leaders
•  Ensure cross training as well as provide new and refresher training for staff members
•  Manage attendance records and ensure appropriate shift coverage
•  Handle discipline and motivation issues
•  Process promotion, demotion and termination paperwork
•  Enforce safety, security, and grooming standards
•  Administer performance reward programs
•  Control the budget for labor costs and allocation

Essential Requirements

• PREVIOUS AIRLINE EXPERIENCE
• At least 18yrs old, with a High School Diploma or G.E.D.

English required

Basic Math Skills: Adding, Subtracting, Division, and Multiplying

Computer Literate

Able to stand, bend, squat, reach, grasp and pick up items. Occasional lifting of 23 kg; 32 kg with assistance.

Reading & comprehension of reference materials, instructions, policies & procedures

Valid US work authorization

• Professional demeanor and exceptional presentation
• Flexible schedule & availability
• Background Check, Fingerprinting required
• Drug Screen required on day of hire