Junior Account Manager

Company Description

Doka USA is proud to be Certified™ by Great Place to Work®! We are committed to fostering a supportive work environment where all of our team members can thrive. As one of the world’s leading companies for developing, manufacturing, and distributing formwork solutions for the construction sector, Doka employs more than 9,000 people in over 58 countries and is part of the family-owned Umdasch Group.

• We Make It Work.
• Job Description

Summary of Position

We are seeking a motivated and detail-oriented Junior Account Manager to support our sales and account management efforts in the formwork and shoring industry. This individual will play a key role in building and maintaining client relationships, assisting in the sales process, and ensuring customer satisfaction. The ideal candidate will have strong communication skills, a proactive attitude, and a desire to grow within the company.

Responsibilities

Assist in managing a portfolio of clients, maintaining regular communication, and ensuring their needs are met.

Act as a primary point of contact for client inquiries and provide timely updates on project progress.

Collaborate with senior account managers to prepare and deliver accurate proposals, quotes, and project timelines.

Identify opportunities to upsell products and services that enhance project outcomes.

Coordinate with internal teams, including engineering, logistics, and field services, to ensure smooth execution of client projects.

Track and manage project timelines, ensuring materials and services are delivered on schedule.

Conduct market research to stay informed on industry trends, competitor offerings, and client developments.

Identify potential new business opportunities within the assigned region or client base.

Maintain accurate client records in the CRM system, including project updates, communications, and sales forecasts.

Prepare reports for management on account activities, sales performance, and client feedback.

Qualifications

Bachelor’s degree in Business, Construction Management, Engineering, or a related field (or equivalent experience).

1-2 years of experience in sales support, account management, or customer service, preferably within the construction or formwork and shoring industry.

• Strong communication and interpersonal skills with a customer-focused mindset.
• Proficiency in CRM tools and Microsoft Office (Word, Excel, PowerPoint).

Strong organizational and multitasking abilities, with attention to detail and the ability to meet deadlines.

• Willingness to travel to job sites and client meetings as needed.
• Knowledge of formwork, shoring, or scaffolding systems and related construction processes.
• Experience reading construction blueprints and technical drawings.
• Proven ability to manage multiple projects in a fast-paced environment.

Additional Information

Doka offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Doka's team.

If working with some of the most impressive construction projects in the US and joining an industry leader excites you, please submit your resume by clicking below. Visit us on-line at www.dokausa.com for additional information on Doka USA, Ltd.

Doka USA, Ltd. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference.

• Please submit your resume and apply now.
• External candidates must be authorized to work for any employer in the USA.

At Umdasch Group, we are convinced that diverse teams drive performance and are key to our global success. It’s their attitude and their contributions that matter. Regardless of any personal characteristics, people who share our values and are committed to working passionately towards our common goals will find space to grow.​

We believe in – and are committed to – equal opportunities for everyone.