JobsAccount ManagerUnited StatesAccount Manager
Keesen Landscape
Posted 4 days ago
Account Manager
Keesen Landscape · Broomfield, Colorado, United States
In short
The Account Manager is responsible for managing a portfolio of commercial landscape accounts, ensuring client satisfaction, and driving contract retention and enhancement sales. They lead operations teams, coordinate site visits, and oversee the financial performance and safety standards of their assigned properties.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have at least five years of experience in the commercial landscape industry, including experience managing crews and subcontractors. Strong skills in sales, estimating, client communication, and the ability to handle flexible schedules for snow removal are required.
About Keesen Landscape
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Questions about this role
- Is this Keesen Landscape role remote?
- Tagged on site.
- What does it pay?
- The posting lists $75,000–$85,000 a year.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 5-10 years.
The posting, in full
Keesen Landscape Management is seeking an experienced commercial landscape professional to lead a portfolio of client relationships in our Broomfield branch. The Account Manager is responsible for client satisfaction, contract retention, enhancement sales, service quality, safety, and the financial performance of assigned accounts.
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THE OPPORTUNITY
- Keesen Landscape Management is seeking an experienced commercial landscape
- professional to lead a portfolio of client relationships in our Broomfield
- branch. The Account Manager is responsible for client satisfaction, contract
- retention, enhancement sales, service quality, safety, and the financial
- performance of assigned accounts.
- This position is ideal for a responsive, accountable leader who understands
- commercial landscape operations, builds trust with clients, and follows through
- on commitments.
WHAT YOU WILL DO
- Build strong client relationships and serve as the primary point of contact
for an assigned portfolio.
- Maintain a consistent schedule of client and site visits to ensure service
and quality expectations are met or exceeded.
- Recommend property improvements, sound horticultural practices, and service
solutions that align with client priorities and budgets.
- Identify, estimate, present, and sell landscape enhancement opportunities
that improve client properties.
- Lead the resolution of client concerns and coordinate timely follow-up with
operations teams.
- Manage account renewals and support achievement of revenue, profitability,
retention, and enhancement-sales goals.
- Coordinate with landscape maintenance, irrigation, plant health care,
enhancement, holiday lighting, and snow-removal teams.
- Provide direction and support to three irrigation technicians and collaborate
effectively with crews and subcontractors.
- Maintain accurate account information, schedules, proposals, follow-up items,
and customer communications in company systems.
- Promote safe work practices and reinforce accountability for service quality
and operational performance.
PORTFOLIO AND TEAM
- Manage approximately 30 to 45 commercial accounts representing a portfolio of
roughly $900,000 to $1 million.
- Serve commercial, multifamily and HOA, retail, and medical properties.
- Work alongside four other Account Managers within a branch of approximately
$10 million in annual revenue.
- Participate in a structured onboarding program and receive support from an
assigned mentor.
REQUIRED QUALIFICATIONS
- At least five years of experience in the commercial landscape industry.
- Experience managing people, crews, and subcontractors, including snow-removal
operations.
- Experience with landscape enhancement sales, estimating, proposals, and
client presentations.
- Strong client-service, interpersonal communication, and relationship-building
skills.
- Demonstrated organization, follow-through, problem-solving, and
conflict-management abilities.
- Ability to make sound decisions, manage competing priorities, and work
independently with careful attention to detail.
- Comfort learning and adapting to established and evolving operating systems
and processes.
- A coachable, energetic, and accountable approach to leadership and customer
service.
SCHEDULE AND SNOW RESPONSIBILITIES
- This role requires flexibility. Snow management is an essential responsibility
- and may require work outside normal business hours, including evenings, early
- mornings, weekends, and holidays when weather conditions require a response.
COMPENSATION AND BENEFITS
- Base salary of $75,000 to $85,000 or more, depending on experience and
qualifications.
- Annual performance incentive opportunity of up to 10 percent.
- One percent commission on landscape enhancements, with higher commission
opportunities available to top-performing Account Managers.
- Company vehicle package, laptop, phone, and other equipment needed to perform
the role.
- Paid vacation and holidays.
- Medical, dental, vision, and other available health benefits.
- 401(k) with company match.
- Professional development and advancement opportunities.
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