Account Manager - Knoxville, TN

• Endries International, Inc., a leading distributor of fasteners and other class
• "c" commodities and provider of Vendor Managed Inventory (VMI) solutions for
• original equipment manufacturers (OEM's) worldwide, is seeking an Account
• Manager in Knoxville, TN.

• If you're looking for a great mix between sales and servicing customers, this
• might be the role for you! Spend time behind the scenes reviewing pricing,
• documenting key events in our CRM system, and auditing inventory levels but also
• get out to the customer site to build relationships and deliver and restock
• product.

• This is a full-time position that includes benefits such as medical, dental,
• vision, and life insurance, generous paid time off, competitive pay, and much
• more. Apply today!

Responsibilities

• Provide world class customer service
• Review appropriate reports and records to ensure bin management system is

properly maintained

• Identify, source and quote parts and process related customer orders
• Review and maintain customer pricing
• Build a strong working relationship with all customer contacts
• Maintain at all times a positive mental attitude to customers and fellow

associates

• Audit inventory levels inside customer facilities
• Occasionally replenish inventory in customer’s facility
• Document key events and notes in Endries' CRM system
• Provide technical part information to customer utilizing internal company

engineering and quality support resources

• Deliver parts as needed
• Identify and actively pursue opportunities for continued revenue growth with

existing customers

• Service the customer’s VMI (Vendor Managed Inventory) program
• Maintain VMI bin schematics
• Improve customer relations by being pro-active and consistently involved in

meeting the customer’s requirements

• Grow the business portfolio on product mix with the customer

Qualifications

• A successful associate will be goal oriented, self-motivated and able to meet

deadlines while building and maintaining strong customer relationships

• Customer Service experience
• Good analytic and organizational abilities required
• Attentive to detail
• Quick learner
• Self-motivated with a strong desire to succeed
• Excellent interpersonal and communication skills, both written and verbal
• Problem solving and decision making skills
• Technical and mechanical inclination a plus
• Occasionally lift 20-40 pounds, at times up to 50 pounds
• Proficiency in Microsoft Office products with an emphasis in Outlook and

Excel

• Endries International is an equal opportunity employer. All qualified applicants
• will be considered for employment without attention to his or her race, color,
• religion, sex, sexual orientation, age, national origin, marital status,
• pregnancy, veteran status or because of a disability that does not prevent the
• individual from performing the essential functions of his or her job, as well
• any other legally protected class status.