Account Manager

• Position Summary: Generate Leads for new systems for inactive/dead accounts, in
• some situations may be assigned to sell alterations and additions to existing
• customers and offer general customer assistance.

Responsibilities

• Process alterations, additions, conversions, rate increases, upgrades and

renewals.

• Meet with customers proactively to ensure they are satisfied.
• Resolve problems, discrepancies and answer questions in a manner agreeable to

the company and the customer.

• Make contact with discontinuing customers in order to maintain account or

sign new account with new tenants/owners.

• All other miscellaneous responsibilities and other duties as assigned.

Qualifications

• 1-2 years experience in sales or customer service required.
• High school diploma or equivalent required.
• 1-2 years post-high school education preferred.
• Effective sales, customer service, and communication skills required.
• Intermediate Word and basic Excel knowledge required.
• Superior organizational and follow up skills required.
• Ability to work independently and to be resourceful and creative required.
• Miscellaneous office skills required.
• Typing 35-40wpm required.
• Valid Driver's License and clean driving record required.
• Final applicant will need to have the ability to pass a pre-employment

screening process.

Join the Bay Alarm Family!

• Come start or advance your career at Bay Alarm, the nation's largest
• independently owned security company. We prioritize internal growth for our
• employees and offer outstanding promotional opportunities. As a family-owned
• company we value work life balance. 15% of our employees have been with Bay
• Alarm for 15+ years! Work locally and make a difference in your community at one
• of our 16 branch locations across California, Arizona, and Washington.

• All positions support Bay Alarm in our commitment to being our best at every
• opportunity, providing the expertise, technology, personalized service and
• support to keep our customers and their valuables safe.

• We offer comprehensive benefits; medical, dental, vision, life insurance, and
• 401(k) with company match.

• Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity
• and inclusion and strive to make every employee's experience here enriching.

Highlights Include

• Paid Training and a Clearly Defined Career Path
• Sales Mentorship Training Program
• Mileage Reimbursement
• Alarm System Purchase Plan and Employee Discounts
• Benefits; medical, dental, vision, life insurance, long term disability
• 401(k) with a company match
• Employee Referral Bonus Program
• Flexible Spending Account
• Employee Assistance Program (EAP)
• Education Reimbursement
• Family Scholarship Programs
• Employee Resource Groups
• Community Service Programs

• > Check out this video to get to know more about Bay Alarm! [
• > https://www.youtube.com/watch?v=TYG-jYEu2CQ]

Now Hiring for Sales!

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