Sr Business Analyst - Irving,TX

Role

Senior Business Systems Analyst – Banking Servicing Platforms & AI Enablement

Role Overview

• We are seeking a Senior Business Systems Analyst with strong experience in
• agent-facing servicing applications and core banking system integrations. The
• role focuses on defining requirements for internal platforms used by customer
• service and operations agents, ensuring seamless integration with backend
• banking systems. The role also offers opportunities to identify and support
• AI-enabled capabilities that improve servicing efficiency, fraud detection, and
• operational automation.

Responsibilities

• Perform business analysis for payment processing platforms (ACH, Wire,

Zelle/RTP, Card)

• Work with business stakeholders, product owners, and technology teams to

gather and document requirements

• Leverage domain expertise in Payments (ACH, Wire, Zelle/RTP, Card) to design

and enhance banking solutions

• Translate business needs into user stories, epics, functional specs, and

acceptance criteria

• Analyze existing payment workflows, identify gaps, and recommend

process/system improvements

• Support regulatory and compliance requirements tied to payment processing
• Develop reports and dashboards supporting payment operations and compliance

reporting

• Design and enhance data pipelines to support payment reporting needs
• Collaborate with engineering and data teams to resolve data quality issues

and defects

• Support Agile delivery: backlog grooming, sprint planning, requirement

clarification, UAT

• Requirements:
• Strong background in business analysis within banking/payments
• Domain knowledge of payment rails (ACH, Wire, Zelle/RTP, Card) preferred
• Experience translating business requirements into technical specifications
• Familiarity with Agile delivery practices

• Minimum Compensation: USD 38,000
• Maximum Compensation: USD 133,000
• Compensation is based on actual experience and qualifications of the candidate.
• The above is a reasonable and a good faith estimate for the role.
• Medical, vision, and dental benefits, 401k retirement plan, variable
• pay/incentives, paid time off, and paid holidays are available for full-time
• employees.
• This position is not available for independent contractors
• No applications will be considered if received more than 120 days after the date
• of this post