Senior Business Analyst, Commercial

• The Senior Business Analyst, Commercial is a senior analytical role within SSA
• Marine’s evolving commercial capability and the dedicated owner of the
• Contracting, Customer Relationship Management & Analytics strategy; Commercial
• Insights, Analytics & Data Governance. The position exists to create enterprise
• visibility into commercial performance through governed reporting, analytics,
• benchmarking, and data stewardship.

• Operating at the intersection of Commercial, Finance, Operations, and IT, the
• Sr. Business Analyst translates operational, contractual, customer, and market
• data into clear, decision-useful insight that supports pricing, contracting,
• customer governance, and budget planning across the container portfolio. The
• role moves the Division from manual, fragmented reporting toward a governed,
• self-service analytics environment featuring compelling visualization and, over
• time, predictive insight. Working closely with the Sr. Director and commercial
• peers, the role sets reporting standards, owns the Power BI inventory and
• self-service roadmap, sustains commercial data quality, and represents the
• Container Division in commercial data governance — enabling disciplined,
• data-driven commercial execution in support of the Division’s EBITDA North Star.

Essential Responsibilities

• Commercial Performance Reporting & Executive Insights
• Own recurring monthly commercial performance reporting spanning volume,

revenue, EBITDA, pricing, customer, terminal, and variance themes.

• Translate reporting outputs into executive-ready narratives — what changed,

• what is driving it, what it means, and recommended actions — moving from pull
• reporting to a governed monthly push-insight cadence.

• Complete ad hoc analyses to support negotiations, renewals, pricing, and

strategic decisions on demand.

Benchmarking & Comparative Performance

• Design and maintain a standard benchmarking framework comparing performance

across terminals, customers, carriers, and key operating metrics.

• Deliver quarterly comparative analyses that surface margin gaps, pricing

• opportunities, and best practices, converting findings into recommendations
• that inform pricing, contract strategy, and revenue optimization.

Governed Reporting Ecosystem & Self-Service Analytics

• Build and maintain the commercial reporting catalog and Power BI inventory,

• establishing ownership, standards, and version control, and reducing
• duplication by retiring redundant legacy reports.

• Develop and advance the enterprise self-service analytics roadmap —

• standardized, reusable dashboards, compelling visualization, and progression
• toward predictive insight.

Commercial Data Governance & Stewardship

• Define and document critical commercial data elements and standard

• definitions; centralize commercial information to achieve a single source of
• truth and maintain an active data stewardship model.

• Support data compilation, master data techniques, and control activities;

• safeguard data quality across contract, customer, operational, and financial
• datasets.

• Support data quality and requirements for Ironclad, the Business Rating

• Engine (BRE), CRM, and enterprise reporting; represent the Container Division
• in enterprise data governance forums and the Data Leads Council.

Commercial Data Journey Ownership

• Own the Commercial Data Journey, advancing the Division along the Commercial

• Intelligence Maturity Path: (1) Expand Visibility across all terminals; (2)
• create a Single Commercial Information Environment; (3) Standardize & Govern
• data definitions and metrics; (4) Enable Commercial Intelligence supporting
• pricing, customer governance, strategic account planning, and enterprise
• decision-making.

Tools, Enablement & Cross-Functional Decision Support

• Serve as power user and business owner of commercial dashboards, reporting

• tools, and data models (e.g., Power BI); drive automation and standardization
• and partner with IT and Finance to improve data accessibility.

• Determine resource requirements and costs to optimize commercial reporting

• processes and systems; build and validate business cases for reporting and
• analytics investments.

• Act as a connective analytical partner across Commercial, Finance,

• Operations, and IT; provide structured analysis for budget planning, pricing,
• and strategy; and mentor intern and junior analytical talent to sustain the
• SSA talent pipeline.

Adoption, Change Management & Enablement

• Lead adoption and change management for new reporting standards, governed

• dashboards, and self-service analytics capabilities across the commercial
• teams.

• Train and coach commercial users on self-service dashboards, reporting

• standards, and data definitions using both formal and informal methods;
• gather feedback to drive continuous improvement.

• Other duties as assigned.

Qualifications

• Bachelor’s degree in business, Finance, Economics, Data Science, Supply

Chain, Industrial Engineering, or a related field.

• 4+ years of experience in commercial, financial, or data analysis, including

delivery of recurring management reporting.

• Strong data structuring capability — proven ability to organize, model, and

• standardize disparate, fragmented data into clean, reliable, decision-ready
• structures.

• Demonstrated analytical prowess — rigorous, hypothesis-driven analysis that

turns complex data into clear insight and recommendations.

• Strong data visualization acumen — hands-on mastery of Power BI (and Excel)

to build compelling, intuitive, executive-ready visuals and dashboards.

• Strong communication and systems-thinking skills; ability to lead reporting

• standards and data governance through influence. Fluency in English (written
• and verbal).

• Ability to travel (less than 10%) to customer sites, industry events, and SSA

Marine locations may be required.

Supervisory Responsibilities:  No

Preferred Qualifications

• 6–8+ years of relevant analytical experience, ideally in complex,

• asset-intensive, or customer-driven organizations (maritime, terminals,
• logistics, or infrastructure a plus).

• Experience establishing reporting catalogs, data definitions, or data

stewardship/governance models; change leadership experience.

• Knowledge of SQL, cloud data platforms, and/or ERP systems; familiarity with

• contract, pricing, billing, or ERP data and how commercial terms translate
• into revenue.

• Experience working across geographies and multicultural environments; Spanish

proficiency a plus.

Work environment

• Office environment; exposure to computer screens
• Climate-controlled office environment, with exposure to computer screens and

moderate noise levels typical of an office setting.

• Minimal travel (less than 10%) to customer sites, industry events, and SSA

Marine locations may be required.

Salary Range: $95,000-120,000 per year

• The posted compensation range is based on the applicable geographic market for
• the position and may vary depending on factors such as related experience and
• skill set. Final compensation will be determined based on these items and other
• relevant factors.

Our Company is an Equal Opportunity Employer