Product Manager- Client Onboarding

• You enjoy shaping the future of product innovation as a core leader, driving
• value for customers, guiding successful launches, and exceeding expectations.
• Join our dynamic team and make a meaningful impact by delivering high-quality
• products that resonate with clients.

• As a Product Manager in Client Onboarding and Servicing, you are an integral
• part of the team that innovates new product offerings and leads the end-to-end
• product life cycle. As a core leader, you are responsible for acting as the
• voice of the customer and developing profitable products that provide customer
• value. Utilizing your deep understanding of how to get a product off the ground,
• you guide the successful launch of products, gather crucial feedback, and ensure
• top-tier client experiences. With a strong commitment to scalability,
• resiliency, and stability, you collaborate closely with cross-functional teams
• to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to

customers

• Manages discovery efforts and market research to uncover customer solutions

and integrate them into the product roadmap

• Owns, maintains, and develops a product backlog that enables development to

support the overall strategic roadmap and value proposition

• Builds the framework and tracks the product's key success metrics such as

cost, feature and functionality, risk posture, and reliability

• Direct the principal activities across the end‑to‑end product delivery

• journey—intake, dependency management, release and deployment, and product
• operationalization—with a focus on feasibility and readiness.

• Leads the completion of change management activities across functional

partners and ensures adherence to the firm’s risk, controls, compliance, and

regulatory requirements

• Effectively manages timelines and dependencies while monitoring blockers,

ensuring adequate resourcing, and liaising with stakeholders and functional

partners

• Maintain a transparent portfolio view of timelines, cross‑team dependencies,

and environmental constraints; identify and resolve blockers early.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a

relevant domain area

• Advanced knowledge of the product development life cycle, design, and data

analytics

• Proven ability to lead product life cycle activities including discovery,

ideation, strategic development, requirements definition, and value

management

• Demonstrated ability to execute operational management and change readiness

activities

• Proven ability engaging with a technology and business audience alike
• Proficiency in data and analytics to inform prioritization, measure

performance, and drive decisions.

• Deep experience with risk, controls, compliance, and regulatory requirements

embedded in delivery.

• Strong structured problem-solving skills (hypothesis-driven analysis,

• root-cause identification, prioritization) and the ability to translate
• complexity into clear executive narratives and decision-ready materials.

• Excellent communication and stakeholder management; ability to lead through

influence and drive cross‑functional outcomes.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex

organization

• Experience delivering automation and/or AI-enabled capabilities (e.g.,

• workflow automation, decision support, intelligent document processing, or
• AI-assisted operations), including requirements shaping, backlog management,
• and post-implementation performance tracking.

• Familiarity with responsible AI and automation control considerations in a

• financial institution environment (e.g., governance, documentation,
• monitoring, and policy adherence), with the ability to partner effectively
• with risk and control stakeholders.

Additional information

• Visa sponsorship is not available for this position.
• Work schedules will be full-time in office, on a 40-hour per week schedule.

• JPMorganChase, one of the oldest financial institutions, offers innovative
• financial solutions to millions of consumers, small businesses and many of the
• world’s most prominent corporate, institutional and government clients under the
• J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
• a leader in investment banking, consumer and small business banking, commercial
• banking, financial transaction processing and asset management.

• We offer a competitive total rewards package including base salary determined
• based on the role, experience, skill set and location. Those in eligible roles
• may receive commission-based pay and/or discretionary incentive compensation,
• paid in the form of cash and/or forfeitable equity, awarded in recognition of
• individual achievements and contributions. We also offer a range of benefits and
• programs to meet employee needs, based on eligibility. These benefits include
• comprehensive health care coverage, on-site health and wellness centers, a
• retirement savings plan, backup childcare, tuition reimbursement, mental health
• support, financial coaching and more. Additional details about total
• compensation and benefits will be provided during the hiring process.

• We recognize that our people are our strength and the diverse talents they bring
• to our global workforce are directly linked to our success. We are an equal
• opportunity employer and place a high value on diversity and inclusion at our
• company. We do not discriminate on the basis of any protected attribute,
• including race, religion, color, national origin, gender, sexual orientation,
• gender identity, gender expression, age, marital or veteran status, pregnancy or
• disability, or any other basis protected under applicable law. We also make
• reasonable accommodations for applicants’ and employees’ religious practices and
• beliefs, as well as mental health or physical disability needs. Visit our FAQs
• [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
• requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including

Disability/Veterans

• J.P. Morgan's Global Banking business is one of the largest wholesale banking
• client franchises in the world. We serve clients, including corporations,
• governments, states, municipalities, healthcare organizations, education
• institutions, banks and investors.

• Global Investment Banking supports a broad range of corporations, institutions
• and governments by providing strategic advice, capital raising and risk
• management expertise.