Utilities Product Manager, Vice President

• You enjoy shaping the future of product innovation as a core leader, driving
• value for customers, guiding successful launches, and exceeding expectations.
• Join our dynamic team and make a meaningful impact by delivering high-quality
• products that resonate with clients.

• As a Product Manager in Digital Utilities, you will lead end-to-end platform
• product management—from strategy and discovery through roadmap execution and
• adoption—ensuring the platform accelerates time-to-market for teams across Chase
• while maintaining strong controls, reliability, and performance. You will
• represent the “customer” across multiple constituencies (API consumers, product
• teams, engineering, operations, risk partners), translating needs into a
• cohesive, prioritized plan that drives durability and business value.

Job responsibilities

• Develops a product strategy and product vision that delivers value to

customers

• Manages discovery efforts and market research to uncover customer solutions

and integrate them into the product roadmap

• Owns, maintains, and develops a product backlog that enables development to

support the overall strategic roadmap and value proposition

• Builds the framework and tracks the product's key success metrics such as

cost, feature and functionality, risk posture, and reliability

• Define and drive the vision, strategy, and roadmap for an Account Utilities

• platform supporting Credit Card, Demand Deposit Account, and transaction data
• domains.

• Lead cross-functional collaboration across Product, Technology, Operations,

• and Business teams to deliver shared platform capabilities and improve
• transaction search experiences.

• Serve as the connective point between business and technical stakeholders,

translating requirements into actionable outcomes.

• Facilitate Agile delivery activities, including sprint planning, backlog

refinement, story development, and scrum ceremonies.

• Monitor and communicate progress, risks, dependencies, and blockers while

driving resolution and maintaining leadership visibility.

• Partner with product teams to prioritize initiatives, align on strategic

objectives, and ensure successful execution of platform enhancements.

• Leverage data, customer insights, and emerging technologies to inform product

decisions and platform evolution.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a

relevant domain area

• Advanced knowledge of the product development life cycle, design, and data

analytics

• Proven ability to lead product life cycle activities including discovery,

ideation, strategic development, requirements definition, and value

management

• Experience leading complex platform, product, program, or project initiatives

within large-scale organizations.

• Strong communication, relationship management, and stakeholder engagement

skills with the ability to influence across teams and levels.

• Proven ability to operate effectively in fast-paced, highly visible

environments with competing priorities.

• Experience developing strategy, driving execution, and delivering measurable

business outcomes across multiple domains.

• Working knowledge of Application Programming Interfaces, platform

architecture concepts, and technology delivery processes.

• Hands-on experience with Jira, JQL reporting, Agile methodologies, and

backlog management.

• Ability to identify risks, remove impediments, and drive decisions through

ambiguity.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex

organization

• Exposure to Artificial Intelligence tools and data-driven decision-making

practices

• Experience working across financial services, payments, banking, credit card,

deposit account, or transaction-related platforms

• Chase is a leading financial services firm, helping nearly half of America’s
• households and small businesses achieve their financial goals through a broad
• range of financial products. Our mission is to create engaged, lifelong
• relationships and put our customers at the heart of everything we do. We also
• help small businesses, nonprofits and cities grow, delivering solutions to solve
• all their financial needs.

• We offer a competitive total rewards package including base salary determined
• based on the role, experience, skill set and location. Those in eligible roles
• may receive commission-based pay and/or discretionary incentive compensation,
• paid in the form of cash and/or forfeitable equity, awarded in recognition of
• individual achievements and contributions.  We also offer a range of benefits
• and programs to meet employee needs, based on eligibility. These benefits
• include comprehensive health care coverage, on-site health and wellness centers,
• a retirement savings plan, backup childcare, tuition reimbursement, mental
• health support, financial coaching and more. Additional details about total
• compensation and benefits will be provided during the hiring process.

• We recognize that our people are our strength and the diverse talents they bring
• to our global workforce are directly linked to our success. We are an equal
• opportunity employer and place a high value on diversity and inclusion at our
• company. We do not discriminate on the basis of any protected attribute,
• including race, religion, color, national origin, gender, sexual orientation,
• gender identity, gender expression, age, marital or veteran status, pregnancy or
• disability, or any other basis protected under applicable law. We also make
• reasonable accommodations for applicants’ and employees’ religious practices and
• beliefs, as well as mental health or physical disability needs. Visit our FAQs
• [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
• requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

• Our Consumer & Community Banking division serves our Chase customers through a
• range of financial services, including personal banking, credit cards,
• mortgages, auto financing, investment advice, small business loans and payment
• processing. We’re proud to lead the U.S. in credit card sales and deposit growth
• and have the most-used digital solutions – all while ranking first in customer
• satisfaction.

• The Digital team is dedicated to creating innovative, industry-leading products
• and experiences that help customers access, share and control their financial
• data so they can make smart decisions with their money. Teams enable innovation
• while adhering to the firm’s data sharing principles of security, customer
• control and convenience, and privacy.