Senior Product Manager, External Services - Fraud Enforcement, AWS Payments & Fraud Prevention

• Want to define how AWS responds when fraud or account compromise is detected?
• Join the AWS Payments & Fraud Prevention team as a Senior Product Manager -
• External Services, where you will own the product strategy for real-time fraud
• enforcement across AWS.

• AWS Fraud Prevention uses identity, account activity, payment, and service usage
• signals in machine learning models and AI systems to detect fraud and account
• compromise. This role will define how AWS turns those risk assessments into
• fast, consistent enforcement actions that protect customers and AWS across
• services and regions. You will own the strategy and roadmap for real-time
• enforcement, including reusable capabilities, customer safeguards, service
• adoption, and measures of speed and accuracy.

• The ideal candidate has a strong track record of defining and delivering
• technical products at scale. You understand distributed systems, automated
• decision-making, and how to balance rapid fraud prevention with the impact on
• legitimate customers. You can also align teams across AWS around a common
• product strategy and technical approach.

Key job responsibilities

• Real-Time Enforcement Strategy: Own the vision and roadmap for how AWS turns
• risk assessments into consistent enforcement actions. Define reusable
• capabilities that help mitigate fraud across all AWS services without building a
• separate solution for each use case.

• Reliable Execution: Define product and technical requirements for enforcement
• actions that must complete in real-time. Partner with Engineering to ensure
• enforcement is scalable, observable, and resilient across services and regions.

• Policy and Customer Safeguards: Define how the severity and confidence of a risk
• assessment, customer context, and potential impact determine the appropriate
• response. Establish requirements for actions, customer communication,
• auditability, human review when needed, and paths to recovery.

• AWS Service Adoption: Expand real-time enforcement across AWS compute, AI,
• Marketplace, and emerging products. Identify coverage gaps, prioritize
• integrations, and make enforcement readiness part of product launch planning.

• Measurement and Improvement:Track time to action, execution success, automation
• coverage, false positives, customer recovery, and prevented fraud loss.

• Cross-Functional Leadership:Partner with AWS service teams, Identity, Security,
• Customer Service, Engineering, Science, Legal, and product leaders. Align teams
• on priorities, resolve trade-offs between fraud prevention and customer
• experience, and represent the domain in executive reviews. Basic Qualifications:

• 5+ years of technical product management with internet business experience
• Experience in taking a product from conception & definition phase through

engineering design and taking it to market

• Experience driving direction and alignment with cross-functional teams
• Experience contributing to engineering discussions around technology decisions

and strategy related to a product

• Experience using AI tools to accelerate product development, research, and

decision-making Preferred Qualifications: - Experience working with engineering

and technical teams to build automated solutions

• Experience in fraud prevention, trust and safety, security operations, or

account-risk products

• Experience with cloud services, resource management, account security, or

access controls

• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.

• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.

• The base salary range for this position is listed below. Your Amazon package
• will include sign-on payments and restricted stock units (RSUs). Final
• compensation will be determined based on factors including experience,
• qualifications, and location. Amazon also offers comprehensive benefits
• including health insurance (medical, dental, vision, prescription, Basic Life &
• AD&D insurance and option for Supplemental life plans, EAP, Mental Health
• Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
• Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits
• [https://amazon.jobs/en/benefits].

• USA, NY, New York - 167,400.00 - 226,500.00 USD annually
• USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually