Principal Product Manager – Technical, Employee Experience Strategy (Leave Services), DLS Tech

• Amazon's Disability, Leave & Services (DLS) Product & Technology organization is
• looking for a Principal Product Manager – Technical to own the strategy for the
• end-to-end Employee Experience, spanning the employee, the Site HR partner, and
• the manager, along with the communications that tie them together. Leaves are
• among the highest-empathy moments in an employee's career. Today that experience
• is fragmented across systems, teams, and channels; you will own the strategy to
• make it feel like one seamless, trustworthy, and deeply human experience for
• millions of Amazonians and their families, no matter who you are or how you
• engage.

• This is a horizontal, multi-audience strategy role. You will set the multi-year
• vision for how employees, managers, and HR partners experience Leaves, and you
• will define the communications strategy that keeps every stakeholder informed at
• the moment that matters. You will turn a complex stakeholder map, Benefits,
• Accommodations, HRSC, Legal, and the AI/agent platform teams, into a single
• coherent roadmap.

Key job responsibilities

• Set the multi-year product vision and strategy for the end-to-end Employee

Experience across Leave services, spanning the employee, the Site HR partner,

and the manager

• Own the Manager experience: give people leaders clarity and confidence when a

team member goes on leave, from initial request through return-to-work

• Own the Site HR experience: equip HR partners with the tools, context, and

workflows to advocate for employees and resolve cases faster

• Own the Communications strategy: define how, when, and through which channel

every stakeholder is informed, proactive, personalized, and timed to the moment

• Drive alignment across A to Z, Payroll, HRSC, Legal, and the AI/agent platform

teams, turning competing priorities into a single sequenced roadmap

• Partner with the Native AI platform teams to reimagine communications and

support as intelligent, proactive, and personalized

• Define the metrics that prove the experience is improving, reduced

• touchpoints, faster resolution, higher trust, and lower escalation
• Basic Qualifications: - 8+ years of technical product or program management

experience

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience leading cross-functional projects and implementing strategic

initiatives

• Experience experience using data and metrics to measure impact and determine

improvements

• Experience influencing senior leaders/stakeholders
• Experience defining roadmap strategy and prioritizing deliverables for your

team products Preferred Qualifications: - Experience working directly with

Engineers on product enhancements

• Experience providing and effectively communicating strategic and tactical

recommendations based on data

• Experience in HR shared services, IT services, operations and/or compliance
• Experience in a direct or matrixed role leading technical and non-technical

transformation project teams with a proven ability to work across broad

functional teams

• Experience with AI/ML technologies
• Experience designing multi-audience experiences serving employees, managers,

and HR partners within the same ecosystem

• Experience defining communications and notification strategies that are

proactive, personalized, and channel-aware

• Experience in benefits, healthcare, or financial services
• Track record of using upstream product authority to measurably accelerate team

velocity

• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.

• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.

• The base salary range for this position is listed below. Your Amazon package
• will include sign-on payments and restricted stock units (RSUs). Final
• compensation will be determined based on factors including experience,
• qualifications, and location. Amazon also offers comprehensive benefits
• including health insurance (medical, dental, vision, prescription, Basic Life &
• AD&D insurance and option for Supplemental life plans, EAP, Mental Health
• Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
• Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits
• [https://amazon.jobs/en/benefits].

USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually