Business Development Representative

SERVPRO Team Miller is the leading SERVPRO team in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 10 out of 2000+ teams across the country. With 40+ territories across Michigan, Indiana, Illinois and Florida, we service all of Metro Detroit, Saginaw/Midland Counties, Fort Wayne, Indianapolis, Chicago, Boynton Beach and South Miami. Family owned and operated by the Miller Family, when you join our team you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates.

Do you love working with people and educating them?

Then don’t miss your chance to join our team as a Business Development Representative. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

SERVPRO is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then YOU may be our perfect HERO!

As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description

Promote and sell services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop our customer base by utilizing a systematic process to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits.

Responsibilities

• Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned contact lists, participating in professional associations, hosting lunch-and-learns, and promoting continuing education (CE) courses
• Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation
• Conduct objective-to-objective daily marketing contacts
• Build customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world
• Compile and maintain center of influence (COI) information and identify “Target 25” (Top 25 contacts to develop into clients)
• Provide and communicate clear and accurate pretesting, scoping of services, and job estimates
• Monitor and follow up on all assigned jobs, ensuring customer needs are met
• Provide owners and marketing managers with one-on-one meetings (closing appointments) with COIs to encourage SERVPRO® referrals
• Increase sales territory revenue by consistently achieving sales territory goals

Qualifications

• 2+ years of progressively responsible business-to-business sales experience
• Experience with sales and marketing within the service sector
• Superb sales, customer service, administrative, verbal, and written communication skills
• Strong business and financial background and process-and-results-driven attitude
• Working knowledge of current business software technologies is required
• Bachelor’s degree in marketing or business or equivalent experience
• Ability to successfully complete a background check subject to applicable law
• Remote work is not available in this position