Business Development Representative

Overview

​PURPOSE STATEMENT

​Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources

Responsibilities

​ESSENTIAL FUNCTIONS

​Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.

• ​Develop strong relationships with key referral sources.
• ​Identify opportunities for partnering and growth.
• ​Manage leads from referral sources and ensure efficient admissions process for clients.

​Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.

​Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.

​Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.

​Coordinate the completion of admission process and ensure appropriate resources are obtained.

​Travel frequently within community, scheduling meetings and developing contacts/referral sources.

​Document referral sources within appropriate contact management system.

​Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.

​Maintain existing referral relationships.

​Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.

​Represent facility in professional forums and communicate mission in all outreach interactions.

​Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

​Provide the facility or receiving team with appropriate information to facilitate admission when necessary.

​Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

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​OTHER FUNCTIONS

• ​Perform other functions and tasks as assigned.
• Qualifications

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

​High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social services field preferred.

​Two or more years’ experience in sales and/or marketing required.

​LICENSES/DESIGNATIONS/CERTIFICATIONS

​Must have and maintain a valid driver's license, main

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