Sales Development Representative

Summary/Objectives

• The Sales Development Representative (SDR) is responsible for generating new
• sales opportunities through daily prospecting and outreach within an assigned
• territory. This role partners closely with Account Executives (AEs) and
• Specialists to build pipeline, schedule qualified meetings, and support revenue
• growth. The SDR will consistently meet or exceed defined activity, pipeline, and
• sales objectives while learning and executing RJ Young’s five-step sales process
• and demonstrating product and solution knowledge.

• This position serves as a foundational sales role with a defined growth path
• into outside sales or specialist roles based on performance.

Essential Functions

• Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

• Identify, research, and qualify potential customers through outbound

prospecting (email, social media, cold calls, etc…)

• Respond to inbound leads
• Schedule meetings and product demos for Account Executives and Sales Managers
• Consistently meet or exceed daily and monthly activity metrics
• Follow established sales processes while continuously refining messaging and

outreach strategies

• Stay informed on product offerings in targeted industries

The Sales Development Representative will be required to develop knowledge and

skills in the following solution areas

• Copier / MFP
• Managed Print Services
• Wide Format
• High Volume
• Software & Professional Services

Sales Performance

• Meet or exceed monthly sales objectives as set by Sales Management
• Maintain acceptable profitability standards
• Demonstrate consistent activity levels aligned with growth expectations

Professional Growth & Development

• Attend weekly branch sales meetings
• Conduct weekly 1:1s with outside reps to align on prospecting targets
• Dress professionally and appropriately for customer-facing environments
• Communicate timely, professionally, and collaboratively with all departments
• Demonstrate strong conflict management and customer relationship skills

Supervisory Responsibility

None

Work Environment

• This job operates in a professional office environment. This role routinely uses
• standard office equipment such as computers, phones, photocopiers, filing
• cabinets and fax machines.

Physical Demands

• This position requires frequent communication, standing, walking, and occasional
• lifting associated with customer meetings and equipment demonstrations.

Position Type/Expected Hours of Work

Full-time, Monday – Friday, 8:00 a.m. – 5:00 p.m.

Travel

Minimum travel required within assigned territory.

Required Education and Experience

• High school diploma required
• Basic computer proficiency required

Preferred Education and Experience

• Prior sales or customer-facing experience preferred
• Associate’s or Bachelor’s degree in Business or related field preferred

AAP/EEO Statement

• We provide equal employment opportunities to all employees and applicants for
• employment and prohibits discrimination and harassment of any type without
• regard to race, color, religion, age, sex, national origin, disability status,
• genetics, protected veteran status, sexual orientation, gender identity or
• expression, or any other characteristic protected by federal, state, or local
• laws.

• This policy applies to all terms and conditions of employment, including
• recruiting, hiring, placement, promotion, termination, layoff, recall, transfer,
• leaves of absence, compensation, and training.

Other Duties

• Please note that the job description is not designed to cover or contain a
• comprehensive listing of activities, duties, or responsibilities that are
• required of the employee for this job. Duties, responsibilities, and activities
• may change at any time with or without notice.