Account Executive

About KioCafé

KioCafé is a growing B2B technology company specializing in the design, manufacturing, and deployment of autonomous robotic coffee kiosks, cold brew stations, and self-service beverage systems.

By combining innovative hardware, intelligent software, automation, and payment technology, KioCafé delivers fully integrated beverage solutions that help businesses streamline operations, reduce labor requirements, and provide convenient, high-quality beverage experiences.

With operations across Canada, the United States, and China, KioCafé is focused on advancing automated beverage technology and expanding its global presence.

This is an exciting time to join KioCafé as we enter our next phase of growth. As a growing startup, we offer the opportunity to introduce innovative technology to new customers, build meaningful business relationships, and play a direct role in expanding our market presence.

Position Summary

KioCafé is seeking a motivated, results-driven Account Executive to drive new business development, expand customer relationships, and support revenue growth across our automated beverage technology portfolio.

This role will be responsible for identifying prospective customers, managing the full sales cycle, delivering product presentations, negotiating agreements, and closing new business opportunities.

The ideal candidate is a proactive sales professional with strong B2B sales experience, excellent relationship-building skills, and a passion for innovative technology.

As part of a growing startup, this individual will have the opportunity to contribute directly to the company's commercial growth, develop new markets, and help shape the future of KioCafé's sales organization.

Key Responsibilities

Business Development & Sales

• Identify, prospect, and develop new business opportunities across target industries and markets.
• Generate qualified leads through outbound prospecting, networking, referrals, and industry events.
• Manage the full sales cycle, from initial outreach and discovery through proposals, negotiations, and closing.
• Develop and maintain a strong pipeline of prospective customers.
• Meet or exceed established sales targets, revenue goals, and performance metrics.
• Identify opportunities to expand KioCafé's presence within existing and new markets.
• Develop strategic relationships with decision-makers and key stakeholders.

Customer Engagement & Relationship Management

• Build and maintain strong relationships with prospective and existing customers.
• Understand customer business needs, operational challenges, and purchasing requirements.
• Present KioCafé's products and solutions in a clear, compelling, and consultative manner.
• Conduct product demonstrations, presentations, and customer meetings.
• Develop tailored proposals and recommendations based on customer requirements.
• Serve as a trusted point of contact throughout the sales process.
• Coordinate with internal teams to ensure a smooth transition from sales to implementation.

Sales Strategy & Market Development

• Work with sales leadership to develop territory plans, account strategies, and revenue growth initiatives.
• Identify emerging market opportunities and potential strategic partnerships.
• Monitor industry trends, competitor activities, and customer requirements.
• Provide feedback to Product and Marketing teams regarding customer needs and market opportunities.
• Support expansion into new industries, geographic markets, and customer segments.
• Represent KioCafé at trade shows, conferences, networking events, and customer meetings.

Sales Operations & Reporting

• Maintain accurate records of customer interactions, opportunities, and sales activities within the CRM system.
• Prepare sales forecasts, pipeline reports, and performance updates.
• Track sales activities, conversion rates, and revenue performance.
• Manage proposals, pricing discussions, contracts, and sales documentation.
• Collaborate with Finance and Operations to ensure accurate order processing and customer onboarding.
• Identify opportunities to improve sales processes, tools, and overall efficiency.

Cross-Functional Collaboration

• Partner with Marketing to support lead generation campaigns and sales initiatives.
• Collaborate with Product Management to understand product capabilities, features, and competitive advantages.
• Work with Operations and Customer Support to coordinate installations, implementations, and customer requirements.
• Communicate customer feedback and market insights to internal stakeholders.
• Support a collaborative, customer-focused, and results-driven sales culture.

Qualifications & Experience

Required Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field, or equivalent professional experience.
• 3–5+ years of B2B sales experience, preferably in technology, hardware, SaaS, equipment, or related industries.
• Proven track record of achieving or exceeding sales targets.
• Experience managing the full sales cycle, including prospecting, presentations, negotiations, and closing.
• Strong consultative selling and relationship-building skills.
• Excellent communication, presentation, and negotiation abilities.
• Experience using CRM systems such as Salesforce, HubSpot, or similar platforms.
• Strong organizational and time management skills.
• Ability to work independently, manage multiple opportunities, and prioritize effectively.
• Willingness to travel for customer meetings, trade shows, and business development activities as required.

Preferred Qualifications

• Experience selling automated equipment, robotics, payment technology, or self-service solutions.
• Experience selling to commercial businesses, hospitality operators, property managers, or enterprise customers.
• Familiarity with hardware and software solutions requiring installation or ongoing service.
• Experience developing new territories or entering new markets.
• Experience working in a startup or high-growth technology company.
• Established professional network within relevant B2B industries.

Key Competencies

• B2B Sales & Business Development
• Consultative Selling
• Prospecting & Lead Generation
• Relationship Management
• Negotiation & Closing
• Pipeline Management & Forecasting
• Strategic Account Development
• Product Knowledge & Technical Aptitude
• Communication & Presentation
• Results Orientation
• Adaptability & Entrepreneurial Mindset

What Success Looks Like

• Consistent achievement or exceeding of sales targets and revenue goals.
• A strong, qualified pipeline of new business opportunities.
• Successful acquisition of new customers and expansion into target markets.
• Strong customer relationships and positive customer experiences.
• Accurate sales forecasting and CRM management.
• Effective collaboration with Marketing, Product, and Operations.
• Meaningful contributions to KioCafé's revenue growth and market expansion.