Commercial Account Executive - Latam (US Remote)

We’re looking for an Account Executive to join our growing sales team, based in the EST or CST time zones.

This role will focus on acquiring new customers and expanding existing agency and brand relationships across Latin America.

The ideal candidate has a business level Spanish speaking fluency with proven experience selling into LATAM markets and a deep background in MarTech, marketing analytics, data analytics, or related SaaS solutions.

You'll work closely with Solution Engineers, Customer Success, and Partners to drive new business and expansion opportunities.

Your day-to-day work and responsibilities will include...

• Own the full sales cycle, from prospecting and discovery to negotiation and closing, with a strong focus on new business acquisition.
• Develop and execute a territory strategy tailored to LATAM markets, identifying high-potential accounts and opportunities.
• Build relationships with key decision-makers across agencies and brands, including marketing, analytics, and data teams.
• Lead discussions to understand the customers' business challenges. Learn about their technical needs. Understand their buying processes.
• Clearly articulate the value of our solutions and connect product capabilities to measurable business outcomes.
• Partner with Solution Engineers to deliver tailored product demonstrations and address technical requirements.
• Proactively generate pipeline through outbound prospecting, cold calling, email, social selling, and networking.
• Navigate complex sales cycles involving procurement, legal, finance, and multiple decision-makers.
• Maintain accurate pipeline management, forecasting, and opportunity updates in Salesforce.
• Stay current on trends in digital advertising, marketing technology, data integration, and analytics across LATAM.

What we're looking for...

• Business level Spanish speaking fluency, with excellent written and verbal communication skills. Professional English proficiency is also required.
• Proven B2B SaaS sales experience across Latin America, with a solid knowledge of regional buying processes and business practices.
• Direct experience selling MarTech, marketing analytics, data analytics, data integration, or related solutions.
• Demonstrated success in a full-cycle Account Executive role, consistently meeting or exceeding revenue targets.
• Well-developed outbound prospecting skills and the ability to autonomously build and manage pipeline.
• Experience selling to marketing, digital, analytics, or data stakeholders.
• Strong discovery, qualification, negotiation, and closing skills.
• Ability to manage complex sales cycles and engage multiple stakeholders.
• Experience working with Salesforce or a similar CRM.
• Availability to work within EST or CST time zones.

Nice to have...

• Experience selling to marketing agencies or enterprise brands in LATAM.
• Familiarity with marketing data platforms, BI tools, data warehouses, or ETL/ELT solutions.
• Experience working with regional partners or reseller ecosystems.

In this position, you will be responsible for overseeing the North American market while collaborating with Account Executives throughout the US to expand our business. You will play an integral part of our customer success organization, which comprises teams across North America, EMEA & JAPAC. As a Customer Success Manager, your primary focus will be on managing a diverse client portfolio to ensure customer needs are met and problems solved.You will work closely with clients to understand their objectives and address their challenges effectively.

Please note: this role is fully remote and we will only consider candidates in the following states NY, MA, NJ, GA, IL, NC, SC, FL, IN, MD, VA, MI, TX, PA, DE, VT

Responsibilities

• Manage a portfolio of clients, ranging from 40 to 60 customers, depending on location.
• Oversee the entire customer lifecycle, including onboarding, adoption, renewals, growth, and advocacy.
• Collaborate closely with both local and global Supermetrics teams, including Sales, Product, Support, Professional Services, and Solutions Engineering, to deliver tailored solutions and consultations to meet customer needs.
• Continuously enhance your knowledge of the Supermetrics product suite and industry trends to provide valuable insights during customer interactions.
• Encourage a collaborative atmosphere by offering assistance to colleagues and working towards shared objectives.
• Understand clients' business goals, challenges, and objectives to provide tailored solutions and recommendations.
• Anticipate and mitigate churn risks by identifying at-risk accounts and implementing proactive retention strategies.
• Serve as a customer advocate internally, representing clients' interests and feedback to inform product enhancements and roadmap decisions.

Requirements

• Minimum of 3 years of relevant experience in customer success or similar customer-centric roles.
• Experience in SaaS, agency, and/or AdTech/MarTech industries highly preferred.
• The ability to effectively engage and communicate with everyone, from analysts to senior leaders, is essential.
• Proficient in commercial dealings and negotiation, along with solid organizational abilities and the skill to keep track of numerous tasks effectively.
• A capable method for overcoming difficulties, emphasizing the identification of resources and timely issue resolution.
• Effective communication skills internally and externally to nurture customer relationships.
• Humble attitude and openness to learning and growth, aligning with our focus on individual and team development.
• Demonstrated proficiency in developing and growing client relationships with a focus on expansion, upselling, and renewals
• Proficiency in English, as it is the primary language used for internal communication and customer interactions.

Pay Transparency Statement: Total On-Target Earnings: $146,000 - $160,000 USD annually. These figures reflect the compensation offered for remote U.S.based candidates. Actual earnings may vary depending on individual performance against sales targets.

In addition to compensation, we offer a comprehensive benefits package, including:

• Fully paid medical/dental/vision benefits (for employee & dependents)
• Generous PTO
• 401k with matching
• Options
• Tech package
• Home office and wifi stipend.

Supermetrics is committed to fair and equitable compensation practices. We regularly review pay data to ensure internal equity, market alignment, and full transparency in how we reward performance.

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