JobsAccount ManagerCanadaTechnical Account Manager

Zoom

Posted today · Jobs at Zoom

Technical Account Manager

Zoom · New Brunswick, Canada

Full-timeHybrid2-5 yrsListed as no visa sponsorshipIT Services and IT Consulting
APPLY ON ZOOM'S CAREERS SITE ↗
SAVE THIS JOB

We'll keep this job - the posting's full text, even after it closes. Free.

We'll email a six-digit code to make this your free Advancemint sign-in - and a link for later. Terms · Privacy Policy

Opens the employer's own application page.

In short

The Technical Account Manager will support enterprise customers by ensuring they effectively utilize the Zoom collaboration platform. They will act as a problem-solver to design solutions that meet customer needs and drive product adoption.

What they're looking for

MUST-HAVE SKILLS

Technical account managementCustomer relationship managementProblem-solvingCollaborationCommunication

ALSO MENTIONED

Technical Account ManagerZoomCollaboration PlatformZoom Contact CenterZoom PhoneZoom EventsZoom AppsZoom RoomsZoom WebinarsEnterprise

Candidates should have relevant experience in technical account management or a similar customer-facing role. The position requires strong communication skills and the ability to work in a fast-paced, collaborative environment.

About the employer

Zoom

AI-First Work Platform for Human Connection ✨

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙

Read more

Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

INDUSTRY
IT Services and IT Consulting
COMPANY
Public Company
FOUNDED
2013
HEADQUARTERS
San Jose, CA
SIZE
5,001-10,000on LinkedIn
OFFICES
11 on LinkedIn
OPEN HERE
5 roles

KNOWN FOR

Mobile CollaborationAudio ConferencingVideo ConferencingOnline MeetingsWeb ConferencingCloud Meetings

Is your LinkedIn profile ready for roles like this?

A free review of your profile, scored against what Account Management roles ask for, and what to fix first.

GET MY FREE REVIEWFREE · A SCORED REVIEW OF YOUR PROFILE, IN MINUTES

Questions about this role

Is this Zoom role remote?
Tagged hybrid.
Does it sponsor visas?
Listed as no visa sponsorship.
What experience does it ask for?
Listed as 2-5 years.

The posting, in full

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations

▶ READ THE FULL POSTING

Salary Range or On Target Earnings

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.

APPLY ON ZOOM'S CAREERS SITE ↗
SAVE THIS JOB

We'll keep this job - the posting's full text, even after it closes. Free.

We'll email a six-digit code to make this your free Advancemint sign-in - and a link for later. Terms · Privacy Policy

Similar roles open now

All 182 Account Manager roles in Canada

This listing comes from Zoom's own careers site. Apply links go to the employer. Company facts are from Zoom's public profile. Last checked 29 Oct 2026.