JobsAccount ManagerChicagoAccount Manager - People Solutions
Lockton
Posted today · Jobs at Lockton
Account Manager - People Solutions
Lockton · Chicago, Illinois, United States
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In short
The Account Manager is responsible for servicing a book of health and welfare business, including marketing, vendor management, and claims administration. They will also support account executives by managing project timelines, preparing client meetings, and ensuring compliance with industry regulations.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have a Bachelor's degree in Business Administration or a related field and a minimum of 3 years of experience in the employee benefits industry. Strong proficiency in Microsoft Office and excellent verbal and interpersonal communication skills are required.
About the employer
Lockton
What makes Lockton stand apart is also what makes us better: independence. Our private ownership empowers our nearly 15,000 Associates doing business in over 140+ countries to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, we deliver the deep understanding needed to accomplish remarkable results.
- INDUSTRY
- Insurance
- COMPANY
- Privately Held
- FOUNDED
- 1966
- HEADQUARTERS
- Global
- SIZE
- 10,001+
- OFFICES
- 100 on LinkedIn
- OPEN HERE
- 17 roles
KNOWN FOR
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Questions about this role
- Is this Lockton role remote?
- Tagged on site.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 2-5 years.
The posting, in full
Description Lockton is seeking an eager, driven Account Manager, who will bring a fierce commitment to supporting the efforts of building new relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. The Account Manager will be responsible for servicing and marketing the needs of Lockton clients. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing relationships, both internal and external.
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Description
Lockton is seeking an eager, driven Account Manager, who will bring a fierce commitment to supporting the efforts of building new relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. The Account Manager will be responsible for servicing and marketing the needs of Lockton clients. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing relationships, both internal and external.
Responsibilities:
- Services designated book of health & welfare business as relating to client service, marketing, vendor management, project management, claims and administration.
- Effectively manage service/project plan timeline for each client as developed by the account executive.
- Support account executive in the scheduling and preparation of client meetings
- Request and manage receipt of all renewals from carriers.
- Draft “Line of Coverage and Revenue Summary” for account executives.
- Manage carrier/vendor responses to questions during bid solicitation.
- Ensure all necessary contracts/documents are executed in a timely fashion.
- Review SPD, certificates, policies and contracts for accuracy.
- Initiate and manage all administration activity related to implementing a new carrier (i.e. contract reviews, implementation meetings/calls, carrier introductions, etc.).
- Preparation of RFPs, annual compliance calendar for clients, routine claim summary/aggregate reports, initial claim projections (when appropriate) and employee communication material (enrollment guides, annual enrollment meeting presentations, CEO letters, etc.).
- Ensure internal compliance issues are addressed, including (but not limited to): compensation disclosure; service agreements; broker of record letters; business associate agreements.
Compensation and Benefits
Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant state/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.
Performance Bonus: This role may be eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate.
Check out Lockton Benefits Offerings Here
Qualifications:
- Bachelor's Degree in Business Administration or related field and/or years of experience equivalent
- Must have previous health & welfare/employee benefits insurance carrier or brokerage/consulting experience and a minimum of 3 years' industries experience.
- Experience in marketing and servicing the employee benefit programs.
- Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
- Strong verbal and interpersonal communication skills required.
- Understands industry trends and governmental regulations.
- Ability to complete continuing education requirements as needed.
- Ability to attend company, department, and team meetings as required, including industry training sessions.
- Ability to travel by automobile and aircraft.
- Ability to work outside of normal business hours as needed.
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