Account Manager

Job Description

Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard

• Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
• Consistently ranked among SIA’s Largest Staffing Firms in America.
• Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
• Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006

Job Summary

The Account Manager I, Nursing cultivates best-in-class, preferred relationships with healthcare facility clients by serving as a trusted partner and consultant on staffing needs, processes, and workforce solutions. This role partners closely with AMN Recruiters and Associate Vendors to source and confirm qualified Clinicians, facilitate successful assignments, and support client satisfaction and retention. The Account Manager I develops relationships across healthcare specialties by understanding client priorities, anticipating staffing needs, and delivering responsive solutions that drive successful placements and business outcomes.

Job Responsibilities

• Establishes consultative relationships with healthcare facility contacts to understand current and future staffing needs, identify opportunities, support order growth, and improve fill rates.
• Provides proactive solutions to address client staffing needs and cross-departmental workforce challenges.
• Promotes job orders and specific qualification requirements to Recruiters through detailed order information, email “Order Alerts,” and presentations to quickly identify interested and available high-production candidates with the greatest likelihood of meeting client criteria, including licensure, skills, and required timeframes.
• Maintains proactive communication with clients regarding open orders, candidate supply, submissions, confirmed Clinicians, assignment status, and contract end dates.
• Partners with internal recruiting teams and Associate Vendors to support timely candidate submissions, offers, confirmations, and successful assignments.
• Leverages third-party vendor management software (VMS) systems by learning and applying best practices for posting orders, submitting candidate files, monitoring activity, and increasing speed to market.
• Monitors client needs, order activity, and staffing trends to identify opportunities to strengthen relationships and improve service delivery.

Key Skills

• Account management
• Healthcare staffing
• Client relationship management
• Project management
• Vendor Management System (VMS) technology
• Excellent verbal and written communication skills
• Strong problem-solving and consultative skills
• Ability to multi-task, prioritize competing demands, and perform effectively in a fast-paced, deadline-driven environment

Qualifications

Education & Years of Experience

• Associate's Degree plus 2–4 years of healthcare staffing or account management experience OR High School Diploma/GED plus 2–4 years of healthcare staffing or account management experience

Additional Experience

• Experience supporting healthcare facility clients, staffing programs, or account management relationships
• Experience working with Vendor Management Systems (VMS) or other staffing technology preferred
• Demonstrate the ability to effectively use technology, automation, and AI-enabled tools to improve productivity, support decision-making, and enhance business outcomes while adhering to company policies and responsible AI practices.

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

Pay Rate

$19.50 - $24.25 Hourly

Final pay rate is dependent on experience, training, education, and location.

This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.