Account Manager

Account Managers maintain a territory of approximately 100 wholesale account locations and use their Passion and Professionalism to generate and execute plans with each account to grow that accounts share with brands that they support and to grow new brands into those accounts. We demand a high level of business ethics that will generate trust and respect of the Account Manager within the assigned territory.

Duties and Responsibilities

The Account Manager is the key relationship builder in the organization. Responsible for relationships at direct wholesale accounts, but also at RNC contractors, R&R contractors, and builders. They also assist the Business Development team in pull-through of commercial projects through the wholesale channel.

Account Managers train, troubleshoot, plan, prospect, assist, execute and present within their territory with the goals of growing their influence, expertise, and trust within the marketplace. Collaboration and information sharing is required with Sales Managers, The Business Development team, the Customer Service Team, other Account Managers and Manufacturer personnel to share and gather the information needed to run their territory. By actively pursuing these behaviors each day, the ultimate goal of increased sales will be accomplished.

Account Managers at Pepco are expected to

• Utilize our CRM in real-time entries throughout their work day.
• Use technology to accomplish their sales goals
• Creatively utilize and customize marketing resources from our internal team and manufacturers.
• Practice leadership and stewardship of their territories by becoming leaders in local trade associations.
• Treat others with respect

Skills

A list of key skills required for mastering the position.

Familiarity with CRM platforms, Ability to build rapport with clients, Strong negotiation skills, Deadline and detail-oriented, Strong phone etiquette, strong email management skills, creating and executing business plans.

To succeed at this role you will need

A list of the education, experience and technical, physical or legal requirements needed for the position.

A Bachelor's degree or comparable industry experience, English language, Clean driving record, clean credit record.

HVAC and/or Plumbing experience and existing relationships within the industry.