Account Manager

WHO WE ARE

Hi, we're SambaSafety and we offer the industry's most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community.

We've built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don't take our word for it; we've been recognized as a Top Workplace by The Denver Post, Albuquerque Journal, Sacramento Bee, and Built In Colorado. And our employees rate SambaSafety as top-notch, with a rock solid Top Rating on Glassdoor.

JOB SUMMARY

The Account Manager develops and grows a portfolio of key SambaSafety accounts within an assigned territory, bringing an entrepreneurial mindset to upselling and cross-selling. This role collaborates with cross-functional internal teams to resolve service and care issues, ensuring clients realize full value from their investment.

WHAT YOU WILL DO

Owns growth and retention for an assigned portfolio of over 500 customer accounts; individual contributor role with no direct reports.

Account Growth & Retention

• Manages current customers and maintains relationships with decision makers at the executive and management levels.
• Exceeds assigned revenue quotas and other performance objectives for customer growth.
• Thinks strategically to prioritize key customers from a large portfolio of accounts.

Consultative Selling

• Consults customers on how additional SambaSafety products can help solve their unique safety and risk challenges.
• Conducts customer QBRs (Quarterly Business Reviews) with top accounts.

Customer Satisfaction

• Maintains a high level of client satisfaction to ensure clients realize full value from their investment with SambaSafety.
• Collaborates with cross-functional internal teams to resolve service and care issues.

WHAT YOU WILL NEED:

Knowledge, Skills & Abilities

• Ability to manage a large portfolio of accounts with competing priorities.
• Strong consultative selling and relationship-building skills.
• Working knowledge of CRM tools, preferably Salesforce.
• Excellent written and verbal communication skills.

Experience

• 3–5 years of sales or account management experience, preferably in SaaS or technology.

PREFERRED QUALIFICATIONS

• Experience managing a large-volume portfolio of accounts (500+).

COMPENSATION

• Base + Comission
• Target OTE: $150,000-$180,000

WORKING CONDITIONS

• Standard business hours, hybrid work arrangement.
• Some client-facing travel may be required.
• Operates in a fast-paced, high-ambiguity environment with multiple initiatives happening simultaneously.
• Must be comfortable working across multiple time zones with geographically dispersed teams.

BENEFITS AND PERKS

• Flexible and generous Paid Time Off and Paid Volunteer Days
• 401k Employer Match
• Generous Healthcare Benefits
• Up to 12 weeks paid time off for maternity leave based on tenure
• Wellness & Tuition Reimbursement
• Flexible Work Arrangements
• Lots of SambaSafety swag & SambaSafety Events

Our team of talented and committed safety professionals is exceptional. At SambaSafety we strive to foster an inclusive culture that supports, encourages and celebrates a wide array of diversity. We are committed to create a space where all employees can show up as their authentic selves every day, and we work to advance employee equality, diversity and inclusion.

SambaSafety provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, and expression or genetics.

Come join us to find out for yourself what all the excitement is about!