Motor Vehicle Accident Account Manager

SERC Physical Therapy, a Brand Partner of Upstream Rehabilitation, is looking for an Account Manager - MVAL to join our team for our Midwest Market

Motor Vehicle Accident Account Manager

Location Type: Kansas City, MO; Denver, CO; Oklahoma City, OK; Tulsa, OK (Hybrid)

Build Your Career with Us!

Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.

We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization.

The Role

Join Upstream Rehabilitation, where your work makes a real impact! As a Motor Vehicle Accident (MVA) Account Manager, you will be responsible for developing and growing referral relationships with personal injury attorneys, law firms, physicians, and other healthcare referral sources throughout a defined territory.

This role primarily supports Colorado, Kansas, Missouri, Arkansas, and Oklahoma, while also providing support and partnership development opportunities across Washington, Oregon, and Utah. In this highly visible, field-based role, you will drive market growth by building strategic partnerships, identifying new business opportunities, and increasing patient referrals across Upstream's family of brands.

You'll serve as a trusted resource to referral partners by promoting the value of physical therapy and helping connect patients to the care they need following motor vehicle accidents and other injuries. The ideal candidate is a relationship-driven sales professional who enjoys networking, developing partnerships, and growing business through consultative engagement with legal and healthcare professionals. You will play a key role in advancing Upstream's mission, vision, and values while contributing to the organization's continued growth and success.

What You’ll Do

• Develop and execute territory growth strategies to increase patient referrals, strengthen referral partnerships, and expand Upstream's presence within the motor vehicle accident and personal injury market.
• Build and maintain strong relationships with personal injury attorneys, law firms, case managers, physicians, healthcare providers, and other community referral sources.
• Identify and pursue new business opportunities through targeted outreach, networking, and relationship-building activities.
• Serve as a trusted partner and resource by presenting Upstream's services, clinical outcomes, and value proposition to referral partners.
• Represent Upstream Rehabilitation at community events, networking functions, professional associations, and industry-related activities to increase brand awareness and generate new referral opportunities.
• Monitor market trends, competitive activity, and referral patterns to identify opportunities for growth and inform business strategies.
• Collaborate closely with Regional Operations, Clinic Directors, and Sales Leadership to align business development efforts with operational goals and patient care initiatives.
• Track territory performance, maintain accurate activity records, and provide regular updates on referral trends, opportunities, and results.
• Participate in ongoing training, coaching, and professional development activities.
• Other projects and duties as assigned.

Who You Are

• Bachelor's degree or an equivalent combination of education and relevant sales experience.
• 2+ years of experience in business development, account management, outside sales, healthcare sales, physician relations, legal referral development, or other relationship-focused sales roles.
• Proven ability to build trusted relationships, influence decision-makers, and grow business through consultative selling.
• Strong communication, presentation, and interpersonal skills.
• Highly organized with the ability to manage multiple priorities and work independently in a fast-paced environment.
• Self-motivated, goal-oriented, and driven to achieve territory growth objectives.
• Valid driver's license and ability to travel regularly throughout the assigned territory.

Nice to Haves

• Experience working with personal injury attorneys, law firms, legal referral networks, case managers, or motor vehicle accident referral sources.
• Experience in healthcare, rehabilitation, physical therapy, workers' compensation, injury management, or a related industry.
• Demonstrated success managing a territory, developing referral relationships, and achieving business development or sales goals.
• Experience presenting healthcare services, clinical outcomes, or value-based solutions to referral partners.
• Established professional relationships within the legal, healthcare, or personal injury community are a plus.

Why You’ll Love Working Here

• The chance to directly shape our organization’s growth by hiring the talent that drives our mission.
• Opportunities to stretch your skills—whether you’re building pipelines, designing sourcing strategies, or advising leadership.
• A collaborative team environment where your ideas are valued.
• Competitive compensation, comprehensive benefits, and ongoing professional development.

Benefit Offerings

• Annual paid Charity Day to give back to a cause meaningful to you
• 100% employer paid medical health insurance premium option available
• Dental and Vision insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Supportive team and leadership invested in your success

A Better Place to Build Your Career

Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities.

Our corporate teams are critical to Upstream’s success—and to the culture that makes this a great place to work. You’ll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact.

Salary Range: $70,000 - $80,000/year

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

#LI-Hybrid

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.