Account Manager

Triad Electronic Technologies, a well established and growing electronics manufacturing partner dedicated to creating a cleaner, safer, healthier, and smarter world, is seeking a highly motivated Program/Account Manager with experience in circuit board assembly to join our collaborative team.

Responsibilities

• Customer Relationship Management: Build and nurture strong client relationships within the electronics industry, gather feedback, and collaborate with internal teams to exceed customer expectations.
• Account Performance & Growth: Drive account growth by identifying opportunities, developing expansion plans tailored to electronics manufacturing needs, delivering quotes, and tracking progress.
• Financial Management: Monitor and manage account financials, including pricing, NWC utilization, and P&L performance, to mitigate risks and enhance account profitability.
• Business Unit Performance: Track KPIs, solicit customer feedback, and drive improvements to ensure optimal account performance in the context of electronics manufacturing.
• General Operations: Handle customer concerns, process orders for electronic components and assemblies, manage change orders, and oversee RMA procedures.

Qualifications

• Bachelor's degree or equivalent experience in business, engineering, or a related field.
• 3–5 years of experience in sales, program/account management, or engineering within the electronics manufacturing industry, with emphasis on circuit board assembly.
• Excellent communication, analytical, and problem-solving skills.
• Ability to build strong relationships and work collaboratively across functions.
• Experience in a metric-driven environment and understanding of financials is preferred.

Benefits

• Join a team committed to making a positive impact on the world through electronics manufacturing.
• Work in a collaborative and supportive environment.
• Opportunity to grow and develop your skills within a specialized industry.

If you're a highly motivated individual with a passion for delivering exceptional customer service and driving business growth in the electronics manufacturing sector, we encourage you to apply!